Program Manager – Revenue Management

upGrad Private Limited - www.upgrad.com

About Us –

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individual sat scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

Designation – Program Manager – Revenue Management

Work Location – Bangalore

Business Unit: HigherEducation India

Role Objective - To enable predictable, scalable, and optimized revenue growth by bringing rigor to revenue planning, lead allocation, sales productivity tracking, and marketing ROI visibility. This role directly impacts topline performance and sales efficiency across high-value programs.

Key Responsibilities -

• Drive revenue planning across channels, products, and sales pods.

• Translate topline targets into agent-level execution metrics and track weekly/monthly performance.

• Design and refine intelligent lead allocation frameworks to maximize conversion.

• Minimize lead aging and leakage while improving lead-to-enrolment efficiency.

• Monitor productivity metrics: conversion %, revenue per agent, ARPU, capacity utilization.

• Collaborate with Marketing on demand forecasting, lead planning, and ROI tracking.

• Create dashboards and structured business reviews for leadership.

• Act as the central revenue program owner across Sales, Marketing, Finance, and Operations.

Ideal Candidate Profile -

• 3–6 years of experience in Revenue Operations, Sales Strategy, Growth, or Business Operations.

• Strong analytical capabilities (Advanced Excel/Sheets; BI tools; SQL preferred).

• Experience in high-volume, lead-driven businesses (EdTech preferred).

• Structured thinker with strong stakeholder management skills.

• Comfortable in high-growth, target-driven environments.

Why This is an Exciting Role - This is not a coordination role — it is a high-impact revenue leadership track position. You will sit at the center of business performance, influencing crores in revenue and driving structural improvements in conversion and productivity.

• Direct exposure to business unit revenue strategy.

• Opportunity to shape revenue architecture and operating rhythm.

• Clear pathway to owning end-to-end revenue management for a business unit.

• Potential progression into a broader Business Management / P&L; leadership role.

Why Join Us?

Here are just a few reasons why you should consider joining our team:

· Global Reach, Local Impact: At upGrad, you'll be part of a dynamic, diverse team that makes a difference on a global scale while creating opportunities for local communities. With 25 offices worldwide and a team of over 5100 professionals, upGrad has successfully enrolled over 10 million learners across 70+ countries.

· Award-Winning Excellence: With accolades such as being named the No.1 startup in India for three consecutive years by LinkedIn's Top Startups list [2018, 2019, and 2020], upGrad's commitment to innovation and impact is unparalleled. Additionally, upGrad has earned prestigious titles such as the ET Best Education Brand 2020 and inclusion in the esteemed GSV Global EdTech 50 List 2020, further solidifying our position as a leader in the education technology sector.

· Endless Opportunities: Join upGrad and unlock a world of opportunities for growth, learning, and personal development. With a team spread across PAN India / International and a global network of partners, upGrad provides you with the support, resources, and opportunities you need to succeed and thrive.