Product Manager II

Overview

Would you like to make an impact in the software industry? Microsoft 365 is hiring.

We are looking for an AI‑Forward Product Manager II to drive the vision, strategy, and execution of AI-native platform capabilities across Microsoft 365 Core. The ideal candidate is passionate about building secure, scalable, enterprise-grade experiences and has the curiosity and drive to push AI‑first thinking across product development.

This role partners deeply with engineering, design, data science, and field teams to deliver modern, intelligent, enterprise-ready capabilities for Microsoft 365’s most demanding customers—including high‑compliance and regulated environments.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Own Customer Problems & Platform Strategy

• Identify enterprise customer pain points and high‑compliance scenarios; translate them into product direction, capabilities, and roadmaps.
  
  

Drive AI‑Native Product Innovation

• Shift from static specs to rapid experimentation and model‑first workflows (prototyping with LLMs/agents, prompt/workflow design).
• Build Copilot‑style experiences grounded in real customer scenarios with measurable outcomes.
  
  

Trust, Security & Compliance by Design

• Partner with Security, Privacy, Compliance, Governance, and Legal to embed controls, auditability, and enterprise‑grade assurances into product experiences.
• Ensure features meet global regulatory expectations and enterprise readiness.
  
  

Cross‑Functional Execution

• Align engineering, design, data science, PMs, and field teams on customer scenarios; orchestrate decisions and land commitments.
• Scale enablement, documentation, and knowledge‑sharing with AI tooling.
  
  

Evals & Experimentation Ownership

• Define success metrics across product, ML, safety, and experience quality (e.g., task success, latency, cost, satisfaction, safety compliance).
• Build an evaluation program:
• Offline evals: golden sets, curated test suites, synthetic data, prompt/unit tests, regression gates, safety/RAI tests.
• Online evals: A/B tests, holdouts, feature flags, interleaving; monitor impact on KPIs and guardrails.
• Human‑in‑the‑loop: expert reviews, labeling protocols, calibration, rubric design.
• Safety/Responsible AI: red‑teaming, jailbreak/abuse tests, policy adherence, harmful content checks, privacy constraints.
• Stand up an eval harness: automate pipelines, CI/CD gates, dashboards; track weekly quality trends and release readiness.
• Partner with DS/Eng to instrument telemetry, ensure observability, and drive root‑cause analyses of regressions.
• Publish Experiment PRDs detailing hypotheses, metrics, MDE, power, ramp criteria, and rollback plans; enforce go/no‑go standards.
  

AI‑Forward Behaviors

• Integrate AI into product design and decision‑making.
• Practice rapid iteration and evidence‑based learning.
• Prioritize real‑world outcomes and responsible usage.
  
  

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree AND 2+ years experience in product/service/program management or software development.
• OR equivalent experience.
• 2+ years working in security/compliance or AI/ML‑powered product areas.
• Proven experience in multiple software product development methodologies.
• Effective cross-group collaboration skills with a proven ability to drive results in cross-functional teams.
  

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  
  

Preferred Qualifications

• Proven track record of seizing ambiguous opportunities, driving clarity into them, and creating impactful results that benefit the company through deeply involved interactions and discussion.
• Leadership skills, critical thinking skills, problem-solving, creativity, and collaboration with an ability to build strong partnership with others.
• Have excellent verbal and written communication skills and attention to detail.
• A good understanding of how to create software or how an engineering product cycle works.
• Thrive in a fast-paced, dynamic, results-driven environment.
• Strong presentation skills.
• Strong problem-solving skills, great teamwork, and passion to delight customers.
  
  

AI-Forward PM Mindset & Behaviours

• AI-first culture: Embrace AI as a core part of product design and decision-making.
• Continuous learning: Build skills with the latest AI tools, models, and use cases.
• Rapid experimentation: Move quickly from idea to prototype, leveraging AI to test and iterate.
• Customer obsession: Focus on real-world scenarios and measurable outcomes.
• Responsible AI: Prioritize ethical, transparent, and fair AI practices.
  
  

#M365CORE

#IC3JOBS

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.