Product Experience Lead (AI & Automation)

Experience: 3.00 + years

Salary: INR 1500000-3000000 / year (based on experience)

Expected Notice Period: 7 Days

Shift: (GMT+05:30) Asia/Kolkata (IST)

Opportunity Type: Office ()

Placement Type: Full Time Permanent position(Payroll and Compliance to be managed by: SaaS platform that helps manage cap tables, ESOPs, efficiently.)

(*Note: This is a requirement for one of Uplers' client - SaaS platform that helps manage cap tables, ESOPs, efficiently.)

What do you need for this opportunity?

Must have skills required:

AI Prompt Design, cap table management, Customer Success Operations, equity compensation, governance workflows, Low-code Automation, no-code automation, Process Optimization, API fundamentals, Cross-functional collaboration, Operations Analytics, Product Analytics, Product Engineering Collaboration, Product Management, Structured Data Management, Project Management

SaaS platform that helps manage cap tables, ESOPs, efficiently. is Looking for:

Product Experience Lead (AI & Automation)

About EL

EL is building a compliance tech platform for equity compensation management.

Trusted by 500+ companies, we help teams manage their cap tables, equity grants, and compliance workflows with accuracy and ease. Our comprehensive platform simplifies the administration of ESOPs, RSUs, SARs, and RSAs, enabling finance, legal, and HR teams to operate seamlessly and at scale.

Today, we power equity management for 50,000+ stakeholders and over $5Bn in stock options across APAC, MENA, and the US, serving companies like Tata Consumer Products (NSE), Blackbuck (NSE), Bluestone (NSE), Tabby.ai, Tacobell India, Livspace, Slice, smallcase, Shiprocket, Pristyn Care, Rapido, Zerodha Fund House, and more.

Backed by AngelList India, Hustle Fund, Republic, Unpopular Ventures, Mana Ventures, and a stellar group of angels, we’re redefining how companies manage ownership and compliance globally.

About The Role

Your mandate is simple: replace manual ops with AI-driven systems.

You’ll sit at the intersection of Product, Engineering, and Account Management, identifying high-effort workflows across onboarding, equity management, and compliance — and rebuilding them using automation, structured data, and AI-native workflows.

This is a zero-to-one, high-ownership role where you’ll design systems that scale operations without scaling headcount. From AI-assisted onboarding to automating complex equity workflows, you’ll help move EL from ops-heavy to AI-first.

If you enjoy breaking down messy processes, building from scratch, and experimenting with AI at the core of a product, you’ll thrive here.

What You’ll Do

Build AI-Native Product Operations

• Design and deploy AI-first workflows across onboarding, cap table management, governance, and equity grants — reducing manual ops and increasing speed, accuracy, and scale.
• Identify repeatable workflows and convert them into automated, model-assisted systems (LLMs, agents, and internal tools).
  
  
  

Automate Verticalized Services

• Own the automation of high-touch services across equity lifecycle (onboarding, grants, compliance, reporting).
• Break down complex, domain-heavy workflows into structured, programmable systems that can be scaled via AI.
  
  
  

Reimagine Onboarding with AI

• Transform customer onboarding into a semi-automated, AI-assisted experience — from data ingestion and validation to platform setup.
• Build systems that minimize manual intervention while improving accuracy and turnaround time.
  
  
  

Own Data + AI Infrastructure for Ops

• Ensure high-quality, structured data pipelines that power both product experiences and AI workflows.
• Work closely with Engineering to enable AI-readiness across internal systems (clean schemas, APIs, data flows).
  
  
  

Experiment with AI-First Approaches

• Continuously test new AI tools, agents, and workflows to improve internal efficiency and customer experience.
• Run rapid experiments on “AI replacing ops” vs “AI augmenting ops” across different workflows.
  
  
  

Be the Bridge Between Product, Engineering & AI Systems

• Translate operational problems into product and AI opportunities.
• Collaborate with Product and Engineering to productionize internal tools and AI workflows.
  
  
  

Drive Insights with AI-Augmented Analytics

• Leverage AI to analyze product usage, customer behavior, and operational bottlenecks.
• Surface insights that directly influence product prioritization and automation opportunities.
  
  
  

Continuously Eliminate Manual Work

• Ruthlessly identify repetitive tasks and replace them with automation or AI systems.
• Move the team from “ops-heavy” → “systems-heavy” → “AI-driven”.
  
  
  

Why This Role

You’ll get to build the foundation for how data, onboarding, and product processes scale across the company. It’s a high-ownership role with a clear growth path into Product Management or Product Leadership as the team evolves.

What We’re Looking For

AI-First, Systems Thinker

• You instinctively look at manual workflows and think: “this should be automated.”
• Curious and hands-on with AI tools (LLMs, agents, no-code/low-code automation) and excited to apply them to real workflows.
  
  
  

Strong Product + Ops Intuition

• 4–6 years of experience in Product Operations, Product, Analytics, or similar roles in a SaaS or B2B environment.
• Comfortable breaking down ambiguous problems and turning them into structured, scalable systems.
  
  
  

Data Fluent

• Strong with data (Excel / SQL) able to work with structured datasets and derive insights.
• Understand how clean data enables both product decisions and AI systems.
  
  
  

Builder Mindset

• You enjoy building from scratch — workflows, tools, and systems — not just managing them.
• Bias for action you ship fast, iterate quickly, and improve continuously.
  
  
  

High Ownership & Cross-Functional Ability

• Comfortable working across Product, Engineering, and Customer Success.
• Strong communication skills — can translate messy operational problems into clear solutions.
  
  
  

Bonus (Good to Have)

• Experience with automation tools (Zapier, Retool, internal tooling, etc.)
• Exposure to AI workflows, prompt design, or integrating APIs.
• Understanding of equity, cap tables, or financial/compliance systems.
  
  
  

Why Join Us

You get to build the backbone that powers EL’s product and customer experience.

• Work directly with the CEO and leadership team.
• Influence product direction by being the closest voice to our customers.
• Join a fast-growing SaaS company solving a complex, global problem in equity management.
• Backed by leading investors and trusted by some of the most prominent startups across regions.
  
  
  

How to apply for this opportunity?

• Step 1: Click On Apply! And Register or Login on our portal.
• Step 2: Complete the Screening Form & Upload updated Resume
• Step 3: Increase your chances to get shortlisted & meet the client for the Interview!
  
  
  

About Uplers:

Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.

(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!