Process Trainer//Sr Process Trainer//Voice Process
Kolkata, West Bengal, India
1 month ago
Applicants: 0
N/A
Job Description
MNC in Kolkata Hiring For Process Trainer International Voice Process INTERNATIONAL CUSTOMER SERVICE EXPERIENCE IS MANDATORY Require Excellent communication skills. CTC UPTO 6.5LPA Based on Experience and Last CTC Process Trainer Eligibility : Must have 1+ experience as an Process Trainer in International BPO in International Voice Process Experience in giving Training to New Hire Design training curriculum using inputs from Operations &Quality Knowledge management for the process Maintain MIS related to all training batches Keep up to date with the product / process knowledge Accountability for 0 ? 30 days batch performance Attend TTT conducted by clients Conduct PKT and process refreshers on the floor Design & Develop training content Create monthly Training Need Analysis to identify areas of knowledge gap and follow it up with appropriate refresher plans for the required population Participate in calibration of Trainers, QAs and Voice Coaches within the team Interested candidates can mail their cv at [email protected] or call at 8287036661
Required Skills
Additional Information
- Company Name
- International BPO
- Industry
- N/A
- Department
- N/A
- Role Category
- Corporate Trainer
- Job Role
- Mid-Senior level
- Education
- No Restriction
- Job Types
- On Site
- Gender
- No Restriction
- Notice Period
- Less Than 30 Days
- Year of Experience
- 1 - Any Yrs
- Job Posted On
- 1 month ago
- Application Ends
- N/A
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