Process flow

Actively Reviewing the Applications

Virtusa

India, Andhra Pradesh Full-Time On-site

Posted 3 weeks ago • Apply by April 23, 2026

Job Description

Job Title: IAM Process Support Analyst

Location: Hybrid / Remote

Experience: 3–6 years

Function: Identity & Access Management / Security Operations Support

Role Overview

The IAM Process Support Analyst focuses on the operational and governance processes surrounding identity and access management. This role ensures that IAM processes are executed consistently, documented properly, and aligned with security policies, audit requirements, and risk management practices. The position acts as a bridge between IAM tooling, business users, and GRC.

Key Responsibilities

Support day-to-day IAM operational processes including access requests, approvals, exceptions, and terminations
Ensure joiner, mover, and leaver processes are followed consistently across business units
Coordinate manual IAM processes for systems not fully integrated with Saviynt or Entra ID
Track and validate completion of access reviews and remediation activities
Assist with investigation and resolution of IAM-related incidents (e.g., delayed deprovisioning, excessive access)
Maintain IAM process documentation, SOPs, and workflow diagrams
Support internal and external audits by collecting evidence and validating IAM controls
Work with GRC to document risk acceptances and IAM-related exceptions
Coordinate with HR, IT, application owners, and security teams on access-related issues
Identify process gaps, inefficiencies, and control weaknesses, and recommend improvements
Track IAM metrics and support reporting on access governance KPIs

Required Skills & Qualifications

Strong understanding of IAM concepts and access governance processes
Experience supporting identity lifecycle and access management processes
Familiarity with access reviews, audit evidence collection, and compliance requirements
Ability to manage manual and semi-automated processes accurately

Preferred Qualifications