Principal Program Manager, Speed Resolution Systems (AI Native)

Description

RBS ASIN-Experience team is seeking a Principal Program Manager to lead Speed Resolution Systems, responsible for eliminating structural delivery speed defects that impact high glance view ASINs.

Speed is a Stores CEO level priority, as delivery promise directly influences whether customers complete their purchase mission. While speed issues are often identified, resolution is fragmented across supply chain placement, replenishment systems, fulfillment readiness, and transportation networks.

This role establishes a new operating model where the team owns the design of resolution mechanisms, proposing scalable solutions, validating them through proof of concept, and driving system level fixes across partner organizations.

As an AI native leader, the Principal will build intelligent resolution frameworks that diagnose speed failures and define how they are corrected at scale, ensuring high intent customer traffic is not lost due to avoidable delivery delays.

Key job responsibilities

The Principal PM Will

• Defining how speed defects should be resolved across systems and organizations
• Propose structural improvements to inventory placement, replenishment triggers, and fulfillment readiness
• Ensure solutions are scalable across categories and marketplaces
  
  

About The Team

Does being part of a charter, team that has Door-Desk award badge excites you, if yes the opportunity is here. RBS ASIN-Experience team owns the Selection, Speed, Price defect elimination charter with objective to improve the contribution of productive ASIN in overall Amazon Catalog

Basic Qualifications

• 10+ years of working cross functionally with tech and non-tech teams experience
• 10+ years of program or project management experience
• 7+ years of managing, analyzing and communicating results to senior leadership experience
• Bachelor's degree
• Experience implementing repeatable processes and driving automation or standardization
  
  

Preferred Qualifications

• Experience delivering projects within scope, time, budget and quality
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - ADCI MAA 15 SEZ - K20

Job ID: A3206297