Presales Executive

Presales Executive

Department: Sales

Mode: On-site / Hybrid

Location: Infopark Koratty, Thrissur

The Presales will manage the first layer of client engagement—qualifying leads, initiating conversations, understanding client requirements, and preparing them for the sales team.

Key Responsibilities

1. Lead Qualification & Outreach

- Make outbound calls to leads.

- Qualify prospects based on BANT.

- Maintain high call volume and follow-ups.

2. Requirement Gathering

- Conduct initial discovery for branding, website, app, and marketing requirements.

- Document client needs clearly.

3. Pipeline Management

- Update CRM with accurate logs.

- Ensure zero lead leakage.

4. Appointment Setting

- Schedule meetings for CRO.

- Prepare clients for meetings.

5. Collaboration & Reporting

- Work with sales team to refine qualification.

- Submit daily EOD activity reports.

- Review lead quality patterns.

Performance KPIs

- Daily call volume: 60–100 (Domestic) / 30–50 (International)

- Lead qualification rate

- Meeting conversion rate

- CRM discipline

- Monthly opportunities created

Required Skills & Competencies

- Strong communication and persuasion.

- Understanding of digital services.

- High EQ and rapport-building.

- CRM proficiency.

- Fluency in English + Malayalam/Hindi.

Qualifications

- 1–3 years experience in telesales or presales. - Experience in IT / digital services preferred.

What We Offer

- Structured onboarding & training.

- Growth path to Inside Sales / BD.- Performance-based incentives.