Policy Specialist, gTech Ads, Customer Experience (English)

Actively Reviewing

Googleplex

Gurugram Full-Time 4–8 yrs exp Posted 1 month ago · Apply by Jul 18, 2026

Job Description

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XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Hyderabad, Telangana, India.

Minimum Qualifications

Bachelor's degree or equivalent practical experience.
5 years of experience in a project or program management, consulting, or client-facing role.
Ability to work non standard working hours in line with customer requirements.
Ability to communicate in English fluently, to support the customers and stakeholders in the region.

Preferred Qualifications

Experience using Google Ads or other online advertising solutions and the media landscape.
Experience in technical troubleshooting or customer support, and ability to own experience and solutions.
Experience in business analytics to conduct analysis, develop dashboards, and make recommendations.
Experience in managing and influencing stakeholders.
Ability to develop comprehensive perspectives on customer-focused solutions along with excellent problem-solving skills.
Excellent communication and stakeholder management skills, with the ability to work in a collaborative environment.