People Team Lead / HR Head | Digital and Creative Agency

Role: People Team Lead / HR Head

Location: Mumbai

Full-time, in-office role

Purpose

We’re looking for a seasoned, tech-forward, and logic-driven Head of People to lead our People Team. This isn’t a back-office HR gig, this is a strategic leadership role. You’ll be responsible for evolving our People practices in a way that is operationally sound and aligned with business goals. You’ll work directly with CXOs, business heads, and diverse talent across geographies and domains.

Roles And Responsibilities

• People Ops & Processes
• Own and lead the HR operations lifecycle: onboarding, offboarding, employee lifecycle events, contracts, audits, and compliance
• Build efficient and searchable systems for full-time employees, consultants, and freelancers
• Leverage tools (like ATS, Excel) to ensure clean, scalable workflows
• Strategy & Culture
• Be a business-first HR partner, understand OML’s verticals and tailor People strategies accordingly
• Work closely with business and function heads on org design, resource planning, and role definition
• Champion a culture of trust, accountability, inclusion, and performance
• Data, Dashboards & Compliance
• Build real-time dashboards and reports on workforce metrics, engagement, attrition, and performance
• Lead internal audits, labor law compliance, and contract adherence.
• Stakeholder & Team Management
• Be a trusted advisor to CXOs, founders, and leaders
• Lead and mentor the People Team, fostering agility, clarity, and ownership
• Manage external vendors (consultants, legal advisors, tech platforms) as needed
  
  

Must-Haves For The Ideal Candidate

• 10+ years of HR experience with at least 3 years as Head of HR or equivalent
• Have led HR for a company of at least 100+ employees across functions
• Hands-on with systems: Excel, HRMS, ATS tools, and analytics
• Strong operational thinking, organized to a fault, and tech-savvy
• Prior experience managing a mix of full-time and consultant/freelance workforce
• Business-minded: You always ask, “What does this company do, and how does HR move the needle?”
• Experienced in audits, compliance, and statutory policies
  
  

Bonus If

• You've worked in entertainment, media, content, tech, or creative industries
• Experience with setting up and using HROne
• Experience with IT teams reporting into them
• You’ve built a people team from scratch or led major change/transformation projects
  
  

Skills: people policies,dashboards,ats,human resources,accountability