People Consulting - Strategic Communication - Senior

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Senior – Strategic Communication

People Consulting shapes and delivers the part of business strategy that depends on people. As a professional, you will have the opportunity to work with global clients to understand and address some of their largest and most complex people-related challenges and ultimately improve and drive valuable and sustainable business results. We focus on engagements that relate to performance, talent, systems, reward, mobility and analytics.

We believe that you should own and shape your career. But we’ll provide the support and opportunities to develop the skills, knowledge and experience to succeed. The strength of our global network, combined with local empowerment and a relentless focus on winning in specific markets, means you’ll interact and team with individuals from various geographies and sectors. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

In the People Consulting team, we help our clients with:

• Performance – effectively manage change through developing innovative, digitally centric behaviour-led strategies for operating model changes, technology shifts, and M&A.
• HR Transformation – design HR operating models, shared services, organization structures, digital technology enablement, and HR process improvement.
• Talent Optimization – develop workforce strategies, manage talent and people risk, build capability, and support cultural transformation.
• Rewards Optimization – design reward frameworks aligned to business strategy and optimize compensation and benefits for retention and well-being.
  
  

Our services extend across eight distinctive services: Organization Design & Planning, Talent Strategy & Management, Learning Services, Leadership Culture & DEI, Workforce Planning & Management, People Experience Design & Insights, Change Experience, and Managed Services.

Within this ecosystem StoriWorks serves as the campaign and communication strategy team, designing narratives, campaigns and experiences that move ideas from insight to influence. We are looking for a Senior Consultant who can translate complex transformation topics into clear engaging and sector relevant communication.

Focus Areas:

• Translate complex consulting and transformation programs into cohesive campaign narratives that drive clarity, alignment and engagement.
• Shape cohesive communication systems spanning message architecture, visual playbooks, and strategic scripting for leaders and teams.
• Partner with consulting teams to translate strategic intent and technical depth into narratives that inspire understanding and action.
• Support the design of immersive communication journeys learning pathways and enterprise engagement forums.
• Support the design of immersive communication journeys, learning pathways and enterprise engagement forums.
• Collaborate with internal design, research, and experience teams to test formats across sectors and geographies.
  
  

Experience & Qualifications:

• 5-8 years in strategic communication, campaign design or content strategy within consulting enterprise, marketing, or digital transformation environments.
• Strong command of business storytelling, insight synthesis, and narrative framing.
• Exposure to transformation, innovation, or technology driven programs. Ability to interpret and communicate complex ideas to non-technical audiences.
• Proven collaboration with cross-functional teams across strategy, design, & delivery.
• Master’s degree in business, communication, marketing, organizational psychology or a related discipline.
• Portfolio of impactful campaigns and communication tools for enterprise audiences.
  
  

Skills & Competencies:

• Awareness of emerging technologies such as AI, cloud, data, and automation and their impact on workforce transformation.
• Strong business understanding and ability to contextualise communication across sectors such as financial services, energy, government, healthcare, and consumer.
• Exposure to behavioural design, GTM messaging, detailed campaigns, and experience communication.
• Understanding of learning, culture, and change initiatives within enterprise settings.
• Strong stakeholder management and co-creation mindset.
• Adaptive, curious, and comfortable working in cross-disciplinary fast evolving environments.
  
  

Recommended know-how of the following tools:

• Microsoft suite (Word, PowerPoint, Copilot)
• Adobe Creative Suite
• Figma for rapid prototyping
• Miro or MURAL for team collaboration
  
  

Familiarity with emerging AI, visualisation tools, and learning design will be an advantage. Certifications in storytelling behavioural design or change communication are a plus.

Good to have Certifications and Learning Paths

• Certifications in Human-Cantered Design, Storytelling for Influence or Behavioural Design.
• Design Thinking
• Exposure to digital marketing, innovative storytelling, or experience design.
  
  

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.