Payroll Associate III

Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you

The Payroll Associate III performs Global payroll-related functions, including reviewing payroll inputs, review and analysis of global payroll reports in a multi-site, multi-state, high-volume environment for UKG Inc.’s customers who utilize our Managed Services product offering. The Payroll Associate II provides excellent customer service to managers and associates and is well versed in payroll compliance, taxes and reporting.

• Performs payroll-related functions including but not limited to payroll inputs review, analysis of global payroll reports, audits, and maintenance.
• Ability to perform all duties of Payroll Analyst
• Adjustments/amendments
• GL Balancing and auditing
• Tax Reconciliation
• Management and Support of employee data file imports (GOAT Files)
• Management and Support of Time File Imports
• Perform audits of import data.
• Additional Integration/Interface Support as needed
• Reporting Support
• Escalates non-routine inquiries and issues to Payroll Specialist, Team Lead or Manager utilizing the proper escalation methodology and SLAs.
• Builds strong partnership with clients by providing superior service.
• Participate in cross-training within other departments
• Identifies areas of client dissatisfaction and proposes solutions and coordinates with Team Lead or Manager to resolve
• Develops and maintains awareness of SOC requirements and accountable for compliance of each task performed.
• Quickly and easily adapts to change and shifting priorities with
  
  

enthusiasm.

• Actions and words consistently provide positive motivation and
  
  

influence to their team and other teams within Employer Services

• Understands priorities and what is most important to both internal
  
  

and external customers.

• Eagerly meets business opportunities and challenges head-on.
• Leads by example.
• Proficient report writing capabilities.
• Detail oriented, exhibiting strong organizational, problem-solving,
  
  

and analytical skills.

• Advanced knowledge using the Microsoft Office Suite of software to
  
  

include Outlook, Word and Excel, including VLOOKUP, formulas,

and data analysis.

• Ability to analyze and resolve problems.
• Ability to understand and follow written and verbal instructions.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Coordinate multiple tasks simultaneously.
  
  

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]