ORRA Fine Jewellery - Store Manager - Pan India

Brief Summary

The Store Manager at ORRA Fine Jewellery is responsible for effectively managing the retail operations of the

store, ensuring exceptional customer service, and driving sales performance. The ideal candidate should

possess strong leadership skills, a deep understanding of market and consumer trends, and a proven track

record in sales within the retail industry, specifically in the jewelry sector.

Brief Job Description (just an indicative list and not limited to the following):

• Retail Operations Management: Ensure smooth store operations and maintain visual merchandising
  
  

standards.

• Sales Performance: Develop and implement sales strategies, track sales data, and analyze
  
  

performance to meet targets.

• Customer Service: Address customer queries, collaborate with customer order and repair teams,
  
  

and provide exceptional service.

• Promotions and Offers: Implement new offers and seek approvals for additional discounts.
• Team Management: Lead and motivate store staff, conduct interviews, and provide performance
  
  

feedback.

Desired Skills

• A minimum of 8-12 years of experience in leading sales for a retail store, preferably within the
  
  

jewelry industry.

• Strong knowledge of market and consumer trends in the jewelry sector.
• Proven track record of achieving and exceeding sales targets.
• Excellent leadership and team management skills.
• Exceptional customer service and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Flexibility to work evenings, weekends, and holidays as required.
  
  

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