Operations Manager/Head

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Mumbai Full-Time 1–2 yrs exp Posted 1 month ago · Apply by Jul 18, 2026

Job Description

As Operations Manager of a D2C brand, you will be responsible for building and scaling the complete operational backbone of the company, from sourcing from the vendors of raw material to the final product.

Key Responsibilities –

Manage production timelines with labs and manufacturers
Oversee packaging procurement and vendor coordination
Build inventory planning and demand forecasting
Handle warehousing, shipping partners and last-mile delivery
Track COGS, margins and operational KPIs
Set up D2C processes including returns, customer support and fulfilment.
Create scalable SOPs as the brand grows

Requirements –

Experience in D2C, FMCG or skincare operations
Strong Excel and number logic
Vendor negotiation skills
Ability to work in an early-stage startup environment
Detail-orientated and structured thinker

Nice to have -

Beauty or personal care experience
Knowledge of formulation costing
Experience launching new SKUs

Compensation –

⁠ ⁠Competitive fixed salary + ESOP
⁠ Performance-linked growth incentives.

We believe your experience and leadership can play a key role in building Moro Maa into a globally respected beauty brand rooted in Moroccan heritage and Indian scale.

We look forward to building this journey together.

Skills: operations,skus,d2c,communication,skincare,personal care experience,formulation costing,beauty industry,vendor coordination,fmcg