Operations Administrator (*Remote)

About the Company

The organization operates within an industry that requires efficient management of operational processes involving sales, vendor coordination, contract management, and customer relations. It addresses challenges related to contract execution, vendor compliance, lease management, and regulatory requirements. The organization supports business functions at a regional level, facilitating smooth operational workflows and client interactions to maintain effective service delivery.

About the Role

The Operations Administrator role is responsible for supporting operational functions to ensure timely execution of contracts, vendor management, lease coordination, and customer service. This position plays a critical role in maintaining relationships with internal teams and external partners while managing administrative tasks that help the organization operate efficiently. The role requires coordination across departments to support contracts, billing, credit approvals, and regulatory compliance, contributing directly to operational continuity and customer satisfaction.

Responsibilities

• Meet expectations and requirements of internal and external customers
• Establish and maintain effective customer relationships
• Assist contract review and approval by coordinating with sales, management, legal, and customers
• Facilitate credit approval process, including negotiation of additional credit requirements
• Obtain necessary documentation for vendor setup and compliance
• Manage lease extensions and negotiate rate increases
• Coordinate lease transfers between current and prospective lessees
• Facilitate federal and state permits and requirements for the region
• Prepare and execute lease extension documents
• Facilitate purchase of leased units for customers
• Prepare documentation for rental rate changes and ensure billing accuracy
• Obtain approvals and code invoices for payment
• Manage ReRent invoices and consolidation for the region
• Provide administrative support to sales, operations, and management
• Greet visitors and manage phone communications professionally
• Provide backup support for regional operations
• Maintain filing systems
• Assist with special projects, including process improvements

Qualifications

• Experience in customer service, high phone volume, administrative and clerical tasks

Required Skills

• Strong written and verbal communication skills
• Proven ability to deliver excellent customer service
• Strong work ethic, positive attitude, and professional demeanor
• Ability to perform well in a fast-paced environment
• Strong organizational skills and ability to manage multiple applications and processes
• Proficiency in Microsoft Word, Excel, and Outlook
• Ability to work collaboratively within a team
• Bilingual in Spanish is a plus

Pay range and compensation package

Pay rate and level will depend on the successful candidate's qualifications, prior experience, and location.

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company's career page or ATS.