Operation Manager Soft Services

Company Description

Nimbus Harbor Facilities Management is a premier provider of integrated facility management solutions in India. The company specializes in addressing the challenges of managing state-of-the-art buildings with world-class standards and cost-effectiveness. Led by a team of experienced facility managers, Nimbus Harbor is committed to delivering cutting-edge solutions tailored to meet client needs. With a comprehensive management information system and a client-centric approach, Nimbus Harbor ensures efficiency and excellence in service delivery. Dedicated to understanding ground realities, Nimbus Harbor has established itself as a trusted name in the industry.

Role Description

This is a full-time, on-site role for an Operations Manager - Soft Services, located in Delhi, OH. The role involves overseeing the effective and efficient delivery of soft services, including housekeeping, security, landscaping, pest control, and other operational services. Key responsibilities include managing teams, ensuring adherence to quality standards, optimizing processes for operational efficiency, and maintaining strong client relationships. The Operations Manager will also monitor performance metrics, manage budgets, and address client concerns to ensure the highest level of satisfaction.

Qualifications

• Strong leadership and team management skills with the ability to drive performance and foster collaboration.
• Proficiency in operations and facilities management, including housekeeping, security, landscaping, and related services.
• Excellent communication, conflict resolution, and client relationship management skills.
• Proven experience in optimizing operational processes and maintaining quality assurance standards.
• Analytical and problem-solving abilities to address challenges and devise efficient solutions.
• Proficiency in management information systems and tools for performance monitoring and reporting.
• Ability to work on-site and adapt to changing needs in a dynamic environment.
• Bachelor’s degree in Facilities Management, Business Administration, or a related field is preferred.
• Previous experience in facility management or operations management is highly desirable.