Operation IC

Responsibilities

Security Strategy

► Contribute to business Security strategy and Security roadmap by providing zonal

perspective as per Business Security Plan.

► Align the zonal security strategy with the group policy

► Lead strategic initiatives aligned to business requirements at the zone / plant level;

Institutionalise operational excellence initiatives for the zone

Security Budgeting

► Plan, prepare and monitor security budget including Capex and Opex; Finalise the budget

with Vertical Security Head and get sanction on the same

► Monitor adherence to budgets and consult with Vertical Security Head in case of budget

shortage/ overruns

Governance

► Conduct timely reviews of all on-going strategic initiatives at the zone

► Participate in governance council meetings to suggest improvements and discuss pressing

issues with key stakeholders

Intelligence & Vigilance

► Cultivate reliable sources of information with key decision makers in administrative

bodies, police, local community and media to gather intelligence

► Monitor and analyze daily local, national, and international news that might impact the

organization or the zone

► Analyze the gathered intelligence, foresee risks, and develop mitigation plans

► Monitor the vigilance level of the zone Security operations and drive alertness at all times

Security Risk Assessment

► Conduct security risk assessment and implement mitigation measures in consultation with

Vertical Security Head to counter threats and vulnerabilities

► Identify vulnerabilities and gaps in the established Security infrastructure, operations,

systems, technologies of the zone. Prioritise the gap and closed it within timeline.

► Assess the varied Security threat scenarios including product theft, vandalism, acts of

terror, pilferage, assault, unauthorized access facing the zone

► Review the SRA report and ensure mitigation measures are put in place as per the findings

Security Audits

► Facilitate internal or third party security audits and conduct timely checks to ensure

reliability of Security management system and submit report of audit findings to the

Corporate Team

► Review the Security audit report, analyse findings and conduct dialogue with the

concerned stakeholders for action planning and resolution; Ensure prompt closure of

open audit findings

► Design ERCP (Emergency response and control plan) plans for crises/ emergencies/

incidents, to ensure business continuity and quick business recovery at the zone

► Lead the implementation of the response plan during the crises/ emergencies/ incidents

and escalate to the management timely.

► Supervise efficient selection and training of staff for QRT (Quick Reaction Team)

► Revamp the response plans basis key learnings from incidents, to improve the business

readiness to face crises and emergencies

Management and Review

► Monitor zone operations and ensure adherence to established SOPs and SOGs.

► Analyse the MIS reports generated and publish reports on a weekly basis to the Zone CEO

and VSH

► Create security awareness and training programs for employees and community, along

with the Zone CEO

Security Control Room Operations

► Oversee end-to-end operations of Zone Security Control Room; Lead maintenance and

upgradation initiatives for the Control Room

► Monitor the operations of the Control Room and ensure proper integration with the

National Security Control Room

► Ensure the escalation of all incident and report of the group as per the Matrix

Patrolling & Surveillance

► Oversee the patrolling procedures of the zone and manage exceptions

► Periodically check the data from CCTVs, sensors, and other such automation equipment

to ensure operational vigilance

Man & Vehicle Access Control

► Oversee the end-to-end operations of Access Control and ensure process adherence;

Manage deviations

► Oversee the end-to-end process of visitor access card management through the

applicable systems

Business Traffic Management

► Oversee the business traffic and material movement operations to ensure authorization

and authenticity checks are conducted as per SOPs

► Study the critical traffic blockages and suggest methods for improvement

► Oversee the end-to-end operations of traffic management to ensure adherence to

established traffic rules

Investigation & Due Diligence

► Conduct investigation of Security incidents including frauds, crimes, theft, pilferage,

vandalizing and set in motion remedial measures

► Prepare and share investigation reports with BU team on investigations of critical

incidents

► Drive the Security systems, processes, and operations to ensure round the clock

protection to both the tangible and intangible assets as per the concept of ring security.

► Conduct security events as per the annual security plan and ensure proper security

detailing is in place

► Channelize and coordinate traffic management to ensure least impacted route continuity

for the logistics flow

► Ensure the zone/road survey conducted and then plan for Overweight and Over

Dimensional Consignment

► Define the performance metrics for evaluating Zone Security domain and finalize with the

Business Security Head; Lead performance review of Zone Security

► Identify process gaps in the Zone Security processes and lead process excellence initiatives

to address the process gaps and drive efficiency

► Drive the team to champion process improvements and establish ownership of action

plans at appropriate points within Zone Security

► Monitor and review the outsourced staff strength and accordingly conduct recruitment

► Oversee and evaluate performance of the third-party security personnel services provider

ensuring the deployed personnel are as per the defined parameters

► Engage periodically with the outsourced security employees to cater for their welfare

► Ensure the deployment of OMPs as per the work breakdown structure (WBS) and as their

competency.

► Lead talent acquisition for all vacant positions at the zone and support Vertical Security

Head in talent identification and selection for critical roles

► Drive a performance driven culture – Set goals, review performance, and provide

feedback to ensure a motivated and committed team

Project Management

► Identify and drive projects towards creation or improvement of security technology aids

(automation systems) and infrastructure augmentation as per group security guidelines

and industry standards / best practices aligned to overall group security strategy

► Implement and monitor efficient project management practices for timely execution and

maximum RoI on identified projects

► Drive integration of new projects into mainstream security operations at zone through

processes and stakeholder buy in.

Qualifications

Educational Qualification:

► Bachelor’s degree in Business Management or other relevant field

► Postgraduate degree in relevant field

► Preferable to have Certifications including Certified Protection Professional (CPP) / Certified Fraud Examiners (CFE) /

Transported Asset Protection Association (TAPA) certification/ Physical Security Professional (PSP) / Industrial Security

professional certifications/ Project Management Professional (PMP) (Value Addition)

Must-have Experiences (Major Site)

More than 10 years of experience in the field of Security and at least 5 years of experience in a leadership role in a

similar position for large-sized organization, and directly report to Zone Head.

► Rich experience leading Security operations of Access Control, Traffic Management, De-risking, Infra-structure and

people protection, Fraud and misconduct investigation, Security technology solution, Security threat, Risk Assessment,

Surveillance, and systems management for large sized site/ plant/ work-unit, preferably spanning multiple geographies

► Exposure to varied Security risk management verticals and seasoned understanding of crisis management and physical

asset protection across varied businesses and geographies

► Experience managing operational and capital expenditure budgets with exceptional planning and project management

Skills

► Up to date knowledge and experience with regulatory compliance issues across varied Security sub-domains

► Robust understanding of investigation techniques and audit procedures

Must-have Experiences (Medium/Minor Site)

► [More than 8 years of experience in the field of Security and at least 5 years of experience in a team leading role in a

similar position for mid-sized organization and directly report to Zone Head.

► Rich experience leading Security operations of Access Control, Traffic Management, De-risking, Infra-structure and

people protection, Fraud and misconduct investigation, Security technology solution, Security threat, Risk Assessment,

Surveillance and systems management for medium sized site/ plant/ work-unit

► Exposure to Security risk management verticals and seasoned understanding of crisis management and physical asset

protection

► Experience managing operational budgets with exceptional planning and project management skills

► Up to date knowledge and experience with regulatory compliance issues

► Robust understanding of investigation techniques and audit procedures

Preferred Experiences

► Proven analytical and problem-solving skills, as well as an ability to manage multiple tasks simultaneously

► Preferable to have military experience

► Rich experience interfacing with all levels of management; Experience of managing complex stakeholder interactions and

leading discussions with top management

► Experience in implementation of latest technology tools, systems, and applications in Security operations

► Experience in project management in implementation of security automation and infrastructure