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Now Hiring: Customer Service Representative (CSR)

Actively Reviewing the Applications

Manning Pool Service

India Full-Time

Posted 2 days ago • Apply by June 19, 2026

Job Description

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance

Now Hiring: Customer Service Representative (CSR)

Manning Pool Service – Houston, TX

Manning Pool Service is growing, and we’re looking for a reliable, detail-oriented Customer Service Representative to join our inside office team.

This role is the communication hub of our company. You’ll be responsible for assisting customers, coordinating with our field technicians, scheduling services, and helping ensure every customer receives clear communication and great service.

If you enjoy helping people, staying organized, and being part of a fast-paced team that takes pride in its work, this could be a great fit.

What You’ll Do

Answer incoming phone calls, emails, and text messages from customers
Schedule pool service, maintenance, and repair appointments
Create and send service quotes and obtain customer approvals
Communicate with technicians regarding service issues, alerts, and updates
Follow up with customers regarding services, repairs, and satisfaction
Handle customer concerns professionally and escalate issues when needed
Maintain accurate records and documentation in company software
Support sales and service operations through organized follow-ups

What We’re Looking For

Strong verbal and written communication skills
Calm, professional demeanor when handling customer concerns
Excellent organizational and time-management abilities
Comfortable working on a computer and learning new software
Strong typing skills and attention to detail
Experience with Google Sheets, Excel, or similar tools is a plus
Prior customer service or office experience preferred (but not required)

Why Work at Manning Pool Service

Established, growing company with a strong reputation
Supportive team environment
Monday–Friday schedule
Opportunity to grow with the company
Stable, year-round position (not seasonal)

How to Apply

If you’re dependable, organized, and enjoy helping customers while keeping operations running smoothly, we’d love to hear from you.

Apply today and become part of the Manning Pool Service team.