Network Engineer (L2)

Job Description

Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL?s open-source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 80% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. Learn more at betsol.com. Job Description Design, plan, manage and support network infrastructure components across enterprise locations and cloud environments, ensuring security, availability and scalability of network services. Responsibilities: Designing, Planning, Managing and Supporting Network Infrastructure in a Global Enterprise. Expert level knowledge of Network solutions (including but not limited to: Cisco, VOIP, Palo Alto, BigIP F5, etc.). Familiarity/experience with Azure networking is a plus. Enterprise based knowledge on supporting Routing and Switching protocols, Firewall and Network Security, LAN/WAN/MAN, wireless, SDWAN, VoIP, VPN access, and Internet routing. Network Authentication and On-Boarding access to include RSA, Identity Services Engine, and Cloud Operations. Perform troubleshooting analysis of Network for client offices while working closely with one or more of the following groups: Other departments/business units within the Global Organization Global IT Staff Vendors/Service Providers Recommend improvements to enhance the technical capabilities of the network solutions and services and to reduce operating costs. Create and Maintain Network Services documentation (Network Diagrams, Work Instructions and SOPs, etc.) Provide technical guidance to Network team members for trouble ticket completion and infrastructure configuration. Document network challenges, problems and resolution for future reference. Identify areas of improvement and provide recommendations on improving Network Infrastructure. Manage, guide and mentor the efforts of the entire Network Services Team supporting and troubleshooting network and many times the services utilizing the network. Provide performance, capacity, inventory and licensing reports on the Network Review network designs provided by external vendor partners to ensure operational efficiency and escalate any concerns on proposed designs to team management. Qualifications Bachelor?s degree preferred or equivalent experience 3-5 years enterprise networking environments experience Proven experience in Network Solutions (Cisco, VOIP, Palo Alto, BigIP F5, etc.). Certifications: CCNA (required); CCNP desired. Ability to work in a fast-paced environment Ability to work independently and cross-collaboration The ability to independently troubleshoot complex issues and demonstrate strong self-starting capabilities Ability to make quick decisions Customer focused and service oriented Very strong analytical abilities and professional office experience required