Mortgage Loan Closer

GoRascal is a New York City-based mortgage brokerage building the happiest home for loan officers. In 2023, we ranked 13th in the country by loan volume—and we’re continuing to grow rapidly. Our mission is simple: deliver the most seamless and trusted mortgage experience in the industry through radical communication, dependability, and subject matter expertise.

We’ve built a team that’s deeply committed to service, and we’re looking for a Mortgage Closing Specialist who thrives on taking ownership, driving urgency, and ensuring our borrowers get to the closing table on time—with clarity and confidence.

As a Mortgage Closer at GoRascal, you are the final checkpoint in a borrower’s home financing journey. Your job is to ensure every closing happens on time, with precision, urgency, and clear communication to all involved parties.

You’ll work closely with loan officers, processors, borrowers, attorneys, and settlement agents to coordinate closing dates, review documents, and ensure all requirements are met for a timely and accurate closing. You’re someone who naturally anticipates needs, follows up relentlessly, and communicates proactively to prevent surprises.

• Coordinate Closings: Proactively schedule closings with settlement agents and attorneys as soon as files are ready. Confirm logistics with borrowers and loan officers and keep all parties informed.
• Ensure Complete & Compliant Files: Review closing packages for accuracy and completeness. Confirm all documents are properly signed, issued, and uploaded in a timely manner.
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• Track & Manage Closing Milestones: Closely monitor the closing pipeline and follow up on outstanding items to keep files on track. Update internal systems with status updates and timelines.
• Partner with Stakeholders: Communicate effectively with settlement agents, attorneys, loan officers, and processors to ensure coordination, troubleshoot delays, and avoid last-minute issues.
• Deliver an Excellent Experience: Provide clear and timely updates to borrowers and support them through the final stretch of the process. Handle concerns with empathy and urgency.
• Problem Solve: Escalate and resolve issues that could impact closing timelines. Think ahead and troubleshoot proactively to get deals across the finish line.

• Experience in mortgage closing, funding, or similar operations roles (experience in the broker channel is a plus)
• Strong knowledge of closing disclosures, closing packages, and required documents for various loan types (Conventional, FHA, VA, USDA)
• Familiarity with title/settlement procedures, closing timelines, and working with third-party closing partners
• Extremely organized and detail-oriented; you thrive when managing multiple files and deadlines simultaneously
• Strong written and verbal communication skills; you’re clear, professional, and friendly—even when under pressure
• Proactive, responsive, and laser-focused on meeting closing dates—no one needs to chase you for updates
• Ability to identify bottlenecks, escalate effectively, and find resolutions to get deals done
• Comfortable using CRM and document management platforms

• Own a mission-critical function that directly impacts the borrower’s experience
• Collaborate with high-performing loan officers and operations team members
• Be part of a process-oriented, communicative, and respectful work culture
• Build your subject matter expertise in mortgage closing from one of the top brokerages in the U.S.
• Grow within a company that values your voice, encourages problem-solving, and recognizes great work