Merchandiser

Company Description

Senses Lifestyle is a leading manufacturer–exporter of handcrafted wooden tabletop, houseware, serveware, and pet products, supplying to major global retailers across the US, Europe, and Middle East. We manage fast-paced developments, sampling, and bulk shipments with a strong design and quality focus.

• Act as the primary point of contact between buyers and internal teams.
• Understand buyer briefs, mood boards, packaging needs, and compliance requirements.
• Share timely updates, approvals, and information with buyers professionally.

• Create spec sheets, BOMs, costing sheets, and internal development briefs.
• Coordinate with design, sampling, wood, metal, enamel, finishing & QC teams.
• Ensure all samples meet buyer expectations in quality, size, finish, and branding.
• Manage sample timelines, reworks, and dispatches.

• Prepare accurate costings based on material, labour, finish, hardware, packaging, and logistics.
• Work with finance and production to finalise price structures.

• Prepare PI/PO confirmations and ensure accuracy of order details.
• Coordinate with planning, production & QA teams for timely execution.
• Track order progress, approvals, and milestones.

• Work on packaging artworks, labels, barcode placements, inserts, and carton specs.
• Ensure compliance with buyer guidelines (MOQ, carton tests, FSC, Lacey Act info, etc.).

• Maintain trackers for sampling, orders, dispatches, costing, and development.
• Prepare shipment details with the export documentation team when required.
• Manage approvals for shade cards, finishing samples, and pre-production samples.

• Work closely with QC teams to ensure product quality aligns with buyer standards.
• Handle on-ground checks for critical items and assist in solving issues.

• Strong communication skills (written & verbal).
• Good hand on Excel, Word, email communication, and documentation.
• Understanding of wooden & handicraft manufacturing processes.
• Knowledge of global retail compliance (drop tests, finish approvals, packaging rules).
• Detail-oriented, organized, and proactive.
• Ability to multitask and manage multiple buyers/orders at once.

• Work with top international retailers and high-volume export buyers.
• Fast-paced, growth-oriented workplace.
• Exposure to innovative designs, materials & global trends.
• Competitive salary and growth opportunities.