Member Experience Staff

Be Part of

Something Great

YMCA of Greater Cincinnati

Job Announcement-Member Experience Staff

Location: Gamble-Nippert YMCA

FLSA : Part Time Hourly

Salary: $13.00/hour

Summary: We're hiring Member Experience Staff at the Gamble-Nippert YMCA! This position is a perfect combination of member service, fitness & building supervisor duties for someone that has a passion for healthy living.

Would you describe yourself as energetic and inspirational? Do you think going above and beyond expectations is the best feeling in the world? Come spend your days welcoming members and potential members into our YMCA family – connect people to one another, to their goals, and to our cause through our facility, programs, friendships, and volunteer opportunities. Every day is different and exciting! If you love working in a fast-paced environment with great coworkers, and talking to strangers and making them friends – we are the team for you!

Responsibilities:

• Greet every person entering the YMCA courteously and friendly, calling members and staff by name, having good eye contact, scanning membership cards and checking all non-members in properly.
• Answer phones, complete program registration, membership sales, cash receipting operations and proficiently perform all membership functions and responsibilities in the Daxko system.
• Conduct building tours, interpreting membership policy and procedures, and interpreting programs to prospective members.
  
  
  

Qualifications:

• Must be at least 18 years of age, with high school diploma or equivalent.
• CPR, First Aid, AED, Oxygen certifications required with 60 days of hire.
• Support of the mission of the YMCA, display positive and friendly attitude, possess good customer service and organizational skills.