Manager / Senior Manager_Sales & Service

Job Description

- Focused approach will be on the development, implementation and management of the existing sales initiatives in the region.

- Conduct customer visits and be responsible for sales support, planning, conducting and documenting customer visits, identifying potential with these customers and following up on the necessary activities.

- Defining and tracking specific growth actions, PDCA and activity list maintenance.

- Marketing best practice examples.

- In addition, you will assist in the implementation of social selling activities, e.g. via LinkedIn.

- Work as regional touchpoint for sales to push the initiative and develop further

- Furthermore maintaining the installed base and further development of the installed base is a key task

Approach, we are Looking for :

Strategic approach - development of global concept/strategy

• Analysis of market potential and saturation
• Definition of strategic approach and description of business model
• Determination of the installed base
• Definition of key activities to implement strategic approach and business model
• Evaluation of possible preconditions or investments (budget)
• Alignment with first pilot country to evaluate business model
• Set global initiative target (ramp up)
• Definition of target tracking (how to track and follow-up)
• Analysis of relevant materials and definition of logistics strategy
• Definition of global pricing
• Creation of launch packages
• Assignment of dedicated headcounts
• Establishment of a global initiative community
• Provision of global sales and marketing material
• Implementation of global marketing activities

Operational approach - with country units

• Selection of the right customers and contacts
• Definition of target customers
• Market mapping (visualization of customer locations)
• Common definition of growth measures per CU
• Common customer visits with respective CUs
• Adaption of global sales and marketing material
• Steering of global initiative community
• Coordination of global pricing for initiative key accounts

Operational approach - with customers

• Pricing to country units and to the customer (coordination)
• Quotation texts
• Throughput-times in the respective workshops
• Technical equipment and competence (e.g. evaluation in which workshop customer request can be realized)
• Ensure same repair procedures and processes globally incl. similar inspection report
• Communication between all involved parties (e.g. Customer, Certified Marine Repair Center or Certified Energy Cylinder Repair Center, Sales, Key Account Manager, Plant, Industry Sector, Service Product Management, Field Service, etc.) à initiative manager build the bridge between customers, country units and business unit
• Common customer visits with respective CUs to present service portfolio or to discuss specific service products and concrete offers

Qualification

1. sEducation: bachelor’s degree in mechanical engineerin
2. gProven experience (10 -15 years) in Electro Hydraulics Fiel
3. dPreferred Skills / Exposure

• :communicative, responsible, team-oriented, customer-focused, strong results orientatio
• nExperience and know-how: sound technical knowledge in the field of industrial hydraulic
• sStrong experience in the service and sales environment, as well as in handling international customer

1. sHigh Willingness to Trave