Manager- Retail Store Operations

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

Store Manager Retail

Job Level/ Designation

M1 /manager

Function / Department

Retail

Location

Gujarat

Job Purpose

Overall responsibility for activities at a VIL store spanning customer service, store-level sales and revenue targets across all products (postpaid, prepaid.)

Key Result Areas/Accountabilities

• Sales acquisition
• Customer Service
• Store management
• People management
• Marketing
• Store profitability
• HSW
  
  
  

Core Competencies, Knowledge, Experience

• Good communication and convincing skills
• Customer handling
• Store handling
• Team handling skills
• Decision making and delivering results
  
  
  

Qualifications

Must have technical / professional qualifications

• Graduate
  
  
  

Years Of Experience

• 2-5 years on role experience
  
  
  

Industries to look from

• Telecom
• Retail
  
  
  

Direct reports

All store staff

Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership