Manager - Ecosystem

Actively Reviewing

Daimler Truck South East Asia

Chennai Full-Time 4–8 yrs exp Posted 3 months ago

Job Description

Tasks

Ecosystem Strategy & Roadmap

Develop and implement the strategic roadmap for EV & Alternate Fuel Ecosystem readiness aligned with organizational goals and market evolution.
Identify key enablers — infrastructure, dealer network readiness, technology integration, and government policy support — to accelerate adoption.
Continuously assess customer expectations, market trends, and competitor initiatives to refine and future-proof the ecosystem strategy.
Infrastructure Development & Enablement
Define and prioritize infrastructure requirements such as charging/refueling stations, power management, and maintenance setups at both customer and dealer ends.
Collaborate with energy providers, charging/refueling infrastructure companies, government agencies, and external service providers to build a scalable and reliable ecosystem, considering customer operations, uptime needs, and total cost of ownership (TCO) objectives.
Strategic Partnerships & Collaborations
Identify, establish, and manage partnerships with ecosystem players including charging/refueling providers, energy companies, fleet operators, and dealer networks.
Develop joint business models and strategic alliances to enhance infrastructure capabilities, service reach, and value-added offerings.
Customer Experience & Enablement
Ensure end-to-end customer readiness through integrated ecosystem solutions covering charging/refueling access, uptime assurance, and service network preparedness.
Collaborate with dealers to build customer-facing readiness, including training, tools, and digital enablement platforms for smooth EV & Alt. fuel operations.
Cross-functional Integration
Work closely with Product Engineering, Service, Sales, and Network Development teams to integrate ecosystem solutions across vehicle lifecycle touchpoints.
Ensure synergy between AMC, telematics, and digital platforms to provide holistic ecosystem support for customers.
Act as a single point of contact for internal functions and external partners on all ecosystem-related initiatives.

Job Content

Infrastructure Development
Partnership Management
Stakeholder Communication
Compliance & Standards

Qualifications

Bachelor’s degree in Mechanical, Electrical, or Automobile Engineering;
3-4 years of experience in the automotive or mobility industry, with strong exposure to EV, alternate fuel technologies, or ecosystem development.
Proven experience in strategic planning, partnership management, and infrastructure enablement related to new energy mobility.
Strong understanding of dealer operations, customer applications, market dynamics, and government policies influencing EV and alternate fuel adoption.
Demonstrated ability to collaborate cross-functionally with internal teams and external service providers to drive execution excellence.
Excellent communication, stakeholder management, and analytical skills, with the ability to convert strategy into implementable ecosystem solutions.