LMTEQ - IT Project Manager

Description

Job Title : IT Project Manager - ServiceNow Projects

Location : Chennai

Department : ServiceNow Delivery

Reporting To : Program Manager / Delivery Head

About LMTEQ

LMTEQ is a global IT consulting firm specialising in ServiceNow solutions. As an Elite Implementation Partner with ServiceNow, building world-class digital transformation capabilities with innovation, customer obsession, and disciplined execution at the core. Were developing a next-generation delivery organisation that blends technical depth with project leadership. If you have the drive to lead projects, learn fast, and thrive in a dynamic environment, this role offers you the platform to grow.

Role Overview

As an IT Project Manager (ServiceNow Projects), you will oversee the end-to-end delivery of ServiceNow projects managing scope, timelines, quality, and client communication.

While prior ServiceNow project management experience is preferred, it is not mandatory. Whats essential is a strong foundation in Agile, Scrum, and Sprint delivery, along with exceptional stakeholder management and coordination skills

Key Responsibilities

• Manage and deliver ServiceNow implementation and enhancement projects within defined scope, cost, and schedule.
• Define project goals, deliverables, and success metrics in alignment with client and internal stakeholders.
• Conduct and lead Agile ceremonies - daily stand-ups, sprint planning, retrospectives, and reviews.
• Coordinate between clients, developers, architects, QA teams, and pre-sales for smooth delivery execution.
• Track project performance using KPIs, dashboards, and velocity metrics.
• Identify and mitigate risks proactively to ensure project success.
• Prepare and maintain project documentation, including status reports, timelines, and risk logs.
• Support internal initiatives for improving project delivery frameworks.
• Drive a culture of accountability, discipline, and continuous improvement across teams.
  
  

Required Skills

• 2+ years of hands-on experience in IT Project Management.
• Proven experience working in Agile, Sprint, and Scrum environments.
• Strong understanding of SDLC and IT delivery methodologies.
• Excellent stakeholder communication and coordination abilities.
• Familiarity with JIRA, Asana, or equivalent project management tools.
• Strong analytical and organizational skills with attention to detail.
• Exposure to ITSM, ITIL, or enterprise SaaS platforms preferred.
  
  

Preferred Skills

• Prior experience managing ServiceNow projects is highly preferred but not mandatory.
• Working knowledge of ServiceNow modules such as ITSM, CSM, HRSD, or ITOM.
• Understanding of ServiceNow Foundations or CSA certification is a plus.
• Experience handling multi-location or remote teams.
  
  

Key Traits We Value

• Adaptability the ability to learn and lead in evolving environments.
• Ownership proactive and accountable in delivery outcomes.
• Clarity articulate and transparent communication across teams.
• Discipline consistent planning and execution under pressure.
• Team Orientation fostering collaboration and mutual growth.
  
  

Why Join LMTEQ

• Be part of LMTEQs ServiceNow growth story toward Elite Partner status.
• Work directly with certified architects, program managers, and delivery leaders.
• Gain accelerated learning through real-world ServiceNow project exposure.
• Opportunity to move into Senior Project Manager / Program Lead roles within 1824 months.
• Experience a culture built on freedom, integrity, and passion in action.
  
  

(ref:hirist.tech)