Learning Operations Senior Analyst

Job Description

Skill required: Talent Development - Learning Operations Designation: Learning Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song? all powered by the world?s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Talent Development process Manage learning solutions, including activities such as registration, vendor management, product support, learning management system. What are we looking for? Work with the QA Lead to confirm that the appropriate style guide and client standards have been established for the client project(s). Learn the clients? standards. Identify, track, and report on the quality status of client deliverables. Review project deliverables to ensure: o Instructional quality meets the defined objectives and product specifications, if applicable o They are free of spelling/grammatical/punctuation errors o Conciseness o Reduced repetition of information, unless specifically required by design, if applicable o Compliance with agreed style guide and client standards (including tone/voice) o Consistency (formatting, use of terms, and so on), if applicable Track and communicate errors in the defined categories for each deliverable. Provide feedback to the stakeholders Work with the QA Lead in addressing barriers to quality development and coaching team members to address these gaps and improve quality. Provide reporting documents to the QA Lead as needed. Maintain a log of projects to ensure proper time tracking. A minimum of three years? experience in copy editing, proofreading, or reviewing instructional material, preferably in the digital medium Proven knowledge of English grammar and different English dialects Excellent command over written and verbal English, strong communication skills Keen attention to detail Familiarity with style guides such as the Chicago Manual of Style or in-house style guides Proven expertise in using MS Office, mainly Word, PowerPoint, and Excel Ability to work with stringent timelines; flexibility and agility to adjust to changing schedules Ability to work with a range of subjects and client requirements Ability to work independently with minimal direction Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts, Any Graduation