Learning And Development Specialist

Job Title: Learning & Development (L&D) Executive

Job Location: Hyderabad, Telangana

Worksite: Onsite [100%]

About WCT:

WaferWire Technology Solutions (WCT) specializes in delivering comprehensive Cloud, Data and AI solutions through Microsoft's technology stack. Our services include Strategic Consulting, Data/AI Estate Modernization, and Cloud Adoption Strategy. We excel in Solution Design encompassing Application, Data, and AI Modernization, as well as Infrastructure Planning and Migrations. Our Operational Readiness services ensure seamless DevOps, ML Ops, AI Ops, and Sec Ops implementation. We focus on Implementation and Deployment of modern applications, continuous Performance Optimization, and future-ready innovations in AI, ML, and security enhancements. Delivering from Redmond-WA, USA, Guadalajara, Mexico and Hyderabad, India, our scalable solutions cater precisely to diverse business requirements and multiple time zones (US time zone alignment).

About Role:

The Learning & Development Executive will be responsible for designing, implementing, and managing the organization's end-to-end Learning & Development function for a workforce of approximately 250 employees. The role will focus on building a continuous learning culture by addressing technical capability development, professional and leadership skills, onboarding, compliance training, and strategic talent development initiatives.

The incumbent will work closely with business leaders, delivery managers, and HR to identify capability gaps, design learning interventions, and ensure employees are equipped with the skills required to meet current and future business needs.

Responsibilities:

Learning Strategy & Planning

• Develop and execute the annual Learning & Development strategy aligned with organizational goals.
• Conduct Training Needs Analysis (TNA) across business units.
• Create competency-based learning roadmaps for technical and non-technical roles.
• Establish learning calendars and annual training plans.
• Develop learning budgets and optimize training investments.

Technical Learning & Capability Development

• Design and coordinate technical learning programs across technologies.
• Partner with technical leaders to identify emerging technology skill requirements.
• Drive certification programs and monitor certification completion.
• Create structured learning paths for freshers, lateral hires, and experienced employees.
• Evaluate technical training effectiveness through assessments and project outcomes.

Professional & Leadership Development

• Design and deliver programs on communication, business writing, presentation skills, customer management, collaboration, emotional intelligence, and workplace effectiveness.
• Develop leadership development initiatives for first-time managers and future leaders.
• Facilitate behavioral and professional development workshops.
• Promote continuous learning through mentoring and coaching initiatives.

Learning Operations (Transactional)

• Manage end-to-end training logistics including scheduling, nominations, vendor coordination, attendance, feedback, and certification records.
• Maintain training calendars and learning records.
• Ensure completion of mandatory learning programs.
• Prepare monthly and quarterly learning reports and dashboards.

Strategic Learning Initiatives

• Build competency frameworks across functions.
• Support career development and succession planning through targeted learning interventions.
• Establish knowledge-sharing practices such as Communities of Practice (CoPs), Tech Talks, Lunch & Learn sessions, and internal knowledge repositories.
• Introduce innovative learning methodologies including microlearning, blended learning, self-paced learning, and digital learning platforms.
• Drive a culture of continuous learning across the organization.

Stakeholder Management

• Collaborate with Delivery Managers, HR Business Partners, and Leadership to understand business capability requirements.
• Identify internal Subject Matter Experts (SMEs) and facilitate internal learning sessions.
• Manage relationships with external training partners and certification providers.

Learning Effectiveness & Analytics

• Measure training effectiveness using feedback, assessments, business impact, and ROI.
• Track learning KPIs including training hours, participation, certification rates, learning effectiveness, and skill improvements.
• Present learning insights and recommendations to leadership.

Key Performance Indicators (KPIs)

• Annual Learning Calendar adherence
• Training completion rates
• Technical certification achievements
• Employee learning hours
• Training effectiveness scores
• Learning satisfaction (CSAT)
• Skill gap closure metrics
• Learning ROI and business impact
• Compliance training completion

Required Qualifications:

• Bachelor's degree in Engineering, Human Resources, Business Administration, or a related field.
• Certification in Learning & Development, Instructional Design, Training Management, or OD is preferred.
• 4–8 years of experience in Learning & Development, preferably within an IT Services or Technology organization.
• Experience managing end-to-end corporate learning functions.
• Exposure to technical learning and behavioral training.
• Experience working with Learning Management Systems (LMS) is desirable.

Required Skills:

Functional Skills

• Training Needs Analysis (TNA)
• Competency Mapping
• Learning Strategy Development
• Instructional Design
• Facilitation & Presentation Skills
• Vendor Management
• Learning Analytics & Reporting
• Certification Management
• Learning Program Management

Technical Knowledge

• Understanding of IT technologies and software development life cycle (SDLC)
• Familiarity with cloud technologies, AI, cybersecurity, data engineering, DevOps, and modern software engineering trends
• LMS administration and digital learning platforms
• Microsoft Office Suite (Excel, PowerPoint, Word)

Behavioral Competencies

• Excellent communication and stakeholder management skills
• Strong planning and organizational abilities
• Analytical mindset with data-driven decision-making
• Initiative and ownership
• Collaboration and influencing skills
• Problem-solving and continuous improvement orientation
• Ability to manage multiple priorities in a fast-paced environment

Preferred Attributes

• Passion for creating a learning culture.
• Ability to engage employees across all levels of the organization.
• Strong business acumen with an understanding of IT services.
• Self-driven, innovative, and capable of working independently while managing the complete L&D function.

Equal Employment Opportunity Declaration:

WCT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.