Learning and Development - Assistant Manager

Position: Assistant Manager – Learning &Organizational Development

Company Background:

Cvent is a global meeting, event, travel, and hospitality technology leader, with more than 5,000+ employees

worldwide. As a leading cloud-based technology company, we have over 26,000 customers, including 80% of

the Fortune 100 companies, in more than 100 countries.

Cvent’s software solutions optimize the entire event management value chain and have enabled clients

around the world to manage hundreds of thousands of meetings and events. In addition to helping event

planners navigate every aspect of the event process, we also provide an integrated platform to hoteliers to

help create qualified demand for their hotels, manage that demand more efficiently, and measure their

business performance in real-time.

Role Summary:

1. Conducting Training sessions – On-boarding, Calendar offerings

2. Instruction Designing

3. Stakeholder Management and Business Partnership

4. Vendor Management and Budget

5. Training Analytics and LMS Management

1. Training Facilitation & Delivery

 Conduct engaging and impactful training sessions across functions.

 Manage end-to-end training logistics, including nominations, communication, and participant

engagement.

 Deliver programs aligned with the annual training calendar.

 Facilitate sessions for flagship managerial development programs.

 Lead bespoke learning interventions tailored to business needs.

2. Instructional Design

 Develop high-quality learning content using ADDIE or other instructional design frameworks.

 Create and enhance training materials leveraging tools including MS PowerPoint, Excel, Word,

OneNote, and AI-based platforms such as Copilot, Azure AI, Synthesia, Beautiful.AI, along with

knowledge of agentic frameworks.

 Maintain training documentation, ensuring accuracy, version control, and adherence to standards.

3. Stakeholder Management & Business Partnership

 Collaborate closely with business stakeholders to understand capability needs and learning priorities.

 Align and engage external vendors to meet stakeholder requirements.

 Co-own the successful execution of the Annual Training Calendar in partnership with business leaders.

4. Vendor Management and Budget

 Identify, evaluate, and onboard new training partners.

 Manage vendor relationships end-to-end—from registration and coordination to closure and payment

processing.

 Managing L&D budget and expenses

5. Training Analytics & LMS Management

 Measure and report training effectiveness using the Kirkpatrick Model (Levels 1–4).

 Administer and manage the Docebo Learning Management System (or similar LMS), ensuring data

accuracy and smooth learner experience.

Desired Skills & Experience

1. MBA in HR (preferred) with 8–12 years of relevant Learning & Development experience.

2. Experience administering Docebo or any other LMS is an advantage.

3. Strong facilitation capabilities; relevant training certifications are a plus.

4. Excellent written and verbal communication skills, strong interpersonal skills, and the ability to create

high-quality learning documents and reports.

5. Advanced proficiency in MS Office tools.

6. Strong networking and relationship-management skills.

7. Agile, self-driven, and passionate about people development.

8. Willingness to work EST shift at least once a week.