Leadership Position-Accounts payable

Qualification - CA

Location - Seawoods, Navi Mumbai

Responsibilities:

• Manage overall performance of the AP process by providing strategic and operational leadership, ensuring effective service delivery, maximum client satisfaction and team management.
• Monitor team performance and report SLAs and KPIs in the area of operations
• Drive continuous improvement and/or re-engineering projects to assure progressive service levels and lower costs.
• Actively engage with AP team leads & key managers to ensure customer satisfaction & address their pain points
• Represent the process in company and governance meetings and with business verticals.
• Develop and maintain customer relationships with vertical CFOs and key Managers.
• Manage escalated issues and provide final approval within team
• Ensure timeliness and accuracy of all items processed in the system
• Ensure effective people management and development, including: staffing & selection, integration of new staff to teams, facilitating technical/ functional training, measuring individual and team performance, providing feedback and managing people issues
• Carry out periodical performance reviews of team members and address non performance issues
• Ensure adherence to all statutory and legal requirements and keep updated with latest developments

Experience :

• Experience in setting up AP shared service Centre & process transition
• Strong understanding of leading practices and SAP experience of taxation processes
• Experience in Shared Services/ BPO would be an added advantage

Knowledge of manufacturing industries (steel, cement, energy and ports)