Lead Medical Assistant

Description

We are seeking a Clinical Operations Manager to lead day‑to‑day back‑office operations at a high‑volume outpatient care setting. This role combines hands‑on clinical expertise with team leadership and operational oversight. The ideal candidate thrives in a fast‑paced environment, enjoys coaching clinical staff, and is passionate about delivering high‑quality patient care.

Key Responsibilities

Lead and supervise a small clinical support team, including medical assistants and technicians

Manage daily back‑office operations, staffing coverage, scheduling, payroll review, and PTO approvals

Support patient care delivery by assisting clinically as needed to ensure smooth patient flow

Partner with leadership to meet quality, performance, and patient experience metrics

Monitor clinical performance indicators and use data to drive improvements

Oversee onboarding, training, and ongoing development of clinical staff

Ensure compliance with OSHA, HIPAA, and internal clinical standards

Manage medical supplies, equipment readiness, and preventative maintenance

Address staff performance concerns and implement coaching or corrective actions when necessary

Required Qualifications

Additional Skills & Qualifications

Active LPN license or Certified Medical Assistant (CMA/RMA) certification

Minimum 5 years of experience in an outpatient clinical or healthcare setting

At least 2 years of supervisory or leadership experience with direct reports

Strong clinical knowledge, including vital signs, specimen collection, medication administration, and patient triage

Experience working with EMR systems

BLS certification (or ability to obtain within 90 days)

Preferred Qualifications

Experience supporting geriatric patient populations

Background in value‑based or primary care environments

Exposure to quality metrics, audits, or clinical dashboards

Bilingual (Spanish or Creole) a plus

Job Type & Location

This is a Contract to Hire position based out of Cincinnati, OH.

Pay And Benefits

The pay range for this position is $26.00 - $37.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

Workplace Type

This is a fully onsite position in Cincinnati,OH.

Application Deadline

This position is anticipated to close on May 27, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.