Lead - Key Account

Company Description

Jobizo is India’s first flexible healthcare hiring platform, designed to connect healthcare providers with skilled professionals for faster and seamless hiring. Trusted by leading hospitals and healthcare workers across the country, Jobizo simplifies recruitment processes while promoting work-life balance for professionals. Recognized as the Startup of the Year 2023 by The Economic Times, our mission is to elevate patient care standards through access to top talent. We are committed to revolutionizing healthcare hiring and making it more efficient, accessible, and rewarding for all stakeholders.

Role Description

We are looking for a Lead - Key Account to own and grow relationships with key healthcare clients while driving revenue and customer success across multiple cities. This role combines account management, strategic problem-solving, with high ownership and cross-functional collaboration. You will also play a key role in building processes, mentoring team members, and scaling operations in a fast-paced environment.

Key Responsibilities

• Lead and create a team of Key Account Managers, driving performance, accountability, and best practices (Across Cities)
• Act as the primary point of contact for key clients, ensuring high-quality service delivery and issue resolution
• Contribute to R&D initiatives, testing new approaches, pricing models, and service offerings before scaling to new markets
• Own and grow relationships with key healthcare clients (hospitals & institutions), ensuring long-term partnership success
• Drive revenue growth through strategic upselling, cross-selling, and identifying new business opportunities within accounts
• Play a critical role in new city expansion, including:
• Conducting market research and competitive analysis
• Identifying demand-supply gaps and go-to-market strategies
• Ensuring accurate and timely billing for all clients, maintaining consistency and compliance with company processes
• Collaborate cross-functionally with Operations and Product teams to improve customer experience and scalability 

Key Requirements

• 3–6 years of experience in Key Account Management / B2B Sales / Client Success, preferably in high-growth environments
• Demonstrated ability to manage and influence teams or mentor junior account managers
• Strong analytical mindset with experience in market research, problem-solving, and strategic planning
• Excellent relationship-building and stakeholder management skills
• High ownership mindset with the ability to thrive in fast-paced, ambiguous environments
• Willingness to travel extensively and support new city launches
• Experience in healthcare / staffing / marketplace businesses is a strong plus