Back to Jobs

Lead Info Security Engineer

Actively Reviewing

Principal Financial Group

Pune Full-Time 4–8 yrs exp Posted 23 hours ago · Apply by Sep 14, 2026

Job Description

Responsibilities

ServiceNow Development & Configuration

Design, develop, and enhance ServiceNow solutions across ITSM modules (Incident, Problem, Change, Request).
Configure and maintain Service Catalog items, Record Producers, Workflows, and Flow Designer flows.

Implement client‑side and server‑side logic using: Client Scripts, Business Rules, Script Includes, UI Actions and UI Policies

Ensure solutions follow best practices for performance, security, and upgrade safety.

CMDB & Data Management

Configure and maintain CMDB data models, CI classes, relationships, and attributes.
Support CMDB governance activities including:

Data quality
Reconciliation
Normalization

Integrate CMDB with ITSM processes and external data sources where applicable.

Platform Governance & Quality

Ensure adherence to ServiceNow development standards and coding best practices.
Perform unit testing, peer code reviews, and support UAT and production deployments.
Troubleshoot and resolve platform issues, defects, and performance bottlenecks.

GRC (Good to Have)

Implement, support or enhance ServiceNow GRC modules such as:

Integrated Risk Management (IRM)
Business Continuity Management (BCM)
Third‑Party Risk Management (TPRM)

Configure risk statements, controls, assessments, and workflows (as applicable).

Qualifications

Mandatory

5–7 years of hands‑on ServiceNow development experience
Strong experience with:

ITSM modules
CMDB configuration and data modeling
Service Catalog & Catalog Item creation
REST APIs Integration
Flow Designer
Client-side and server-side scripting

Proficiency in JavaScript, HTML, CSS
Good understanding of ServiceNow security model (ACLs, roles, scoped apps)
Experience working in enterprise or regulated environments

Certifications (Preferred)

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
CIS - Risk and Compliance
CIS - Third-Party Risk Management
CIS - ITSM

Good to Have

Experience with GRC modules (IRM, BCM, TPRM)
Exposure to Flow Designer and IntegrationHub
Experience with REST/SOAP integrations
Familiarity with Agile / ITIL‑based delivery models
Some knowledge of Basic SQL
Some knowledge of databases like MSSQL, SNOWFLAKE or any other DB.

Soft Skills

Strong problem‑solving and analytical skills
Ability to work independently and within cross‑functional teams
Clear communication with technical and non‑technical stakeholders
Attention to detail and commitment to quality

Additional Information

We are looking for an experienced ServiceNow Developer with strong hands‑on expertise in ITSM, CMDB, and Service Catalog development. The ideal candidate will have a solid understanding of ServiceNow platform capabilities, follow upgrade‑safe development practices, and contribute to scalable, maintainable enterprise solutions. Experience with GRC modules (IRM, BCM, TPRM) is a plus.