Lead Engineer

Job Description

Overview We're seeking an experienced SD-WAN Service Assurance Engineer to drive operational and delivery excellence in global network environments. The ideal candidate will bring deep expertise in architecture, deployment, and troubleshooting of complex SD-WAN and legacy network services. Responsibilities The candidate should be holding relevant network design and operations experience Very good architectural level knowledge and deployment experience on SDWAN Platforms Lead complex network operations across global environments with deep expertise in LAN, WAN, and security infrastructure. Collaborate in bridge calls with internal teams and clients and manage vendor/service provider escalations. Identify production risks, drive change management documentation, and deliver proactive network solutions. Mentor and upskill team members, communicate technical decisions effectively, and foster client alignment. Ability to communicate effectively and build relationships to understand client requirements Required to work in various shifts (Day/Night) including holidays and weekends. Overtime as needed Accurate recording of information A self-motivated attitude Ability to deliver against deadlines and agreed targets Requirements Configure and troubleshoot advanced routing (BGP, EBGP, iBGP, OSPF, Static, EIGRP) and switching protocols. Optimize transport underlay using MPLS, ADI, LTE, and DWDM, with desirable knowledge in Juniper and Ericsson. Certification on CCNA/CCNP is desirable Good experience in underlay transport such as MPLS, ADI, LTE Provide end-to-end resolution from Layer 1 to Layer 3 across Cisco routers, switches etc