L1 Service Desk Engineer
Actively Reviewing the ApplicationsReveille Technologies,Inc
Job Description
🚀 Hiring: L1 Service Desk Engineer (Contract)
📍 Location: Coimbatore (Hybrid/Remote)
💼 Experience: 1+ Year
⚡ Immediate Joiners Preferred
Join Fulcrum Digital and be part of our Cloud & Infrastructure Services team supporting global clients.
🔧 Key Skills:
ServiceNow Ticket Management & Incident Handling
Basic Microsoft Azure Knowledge
IT Service Desk / L1 Support
Windows OS & Active Directory (password reset, user management)
Basic Networking (DNS, VPN, connectivity)
📌 Role Highlights:
Ticket triaging & routing to L2 teams
Azure infrastructure issue coordination
SLA monitoring & user communication
Work in a fast-paced infrastructure support environment
🕒 Shift: US (EST) – 9 AM to 6 PM
📩 Interested candidates DM!:[email protected] ././
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