Key Account Manager – Supply (Hotel Chains & Independent Hotels)

About iOL 

At iOL, we’re transforming how the global travel industry connects, transacts, and grows. Headquartered in Dubai and serving clients worldwide, we build innovative technology that powers hotel distribution, connectivity, and payment solutions for travel businesses. 

With over two decades of industry expertise, our global team is driven by innovation, collaboration, and a passion for simplifying travel technology. Join us and be part of a fast-growing company shaping the future of travel. 

Location: Gurugram, India 

Type: Full-time | On-site 

Industry: Travel Tech | B2B Hotel Distribution 

Role Overview 

We are looking for a Key Account Manager – Supply to manage and grow relationships with hotel chains connected to the iOL X marketplace. 

This role owns the post-contract lifecycle of supply partners, ensuring their inventory is technically stable, commercially competitive, and producing strong booking output across our distribution channels. 

The focus is on availability depth, rate competitiveness, mapping integrity, and production growth. 

Key Responsibilities 

Supply Account Management 

- Own day-to-day relationships with hotel chains and independent hotels, channel managers 

- Conduct regular performance reviews and optimisation discussions 

- Act as the primary point of contact for operational and commercial matters 

Supply Performance Monitoring 

- Monitor search, availability, booking, and conversion performance 

- Track week-on-week and month-on-month production trends 

- Identify gaps in hotel coverage, availability depth, or pricing competitiveness 

Inventory & Rate Optimisation 

- Drive improvements in rate plan coverage and room availability 

- Work with supply partners to improve competitiveness in key markets 

- Ensure consistent supply depth during peak demand periods 

Data & Content Integrity 

- Ensure correct hotel mapping, room mapping, and rate plan configuration 

- Identify content inconsistencies that impact booking reliability 

- Coordinate clean-up initiatives with partners and internal teams 

Cross-Team Collaboration 

- Work closely with Tech, Operations, and Revenue teams to resolve supply issues 

- Support internal teams with commercial insights and partner performance data 

Required Experience 

- 3–6 years in travel-tech or B2B hotel distribution 

- Experience working with hotel chains, bedbanks, or wholesalers 

- Strong understanding of hotel inventory, rate flows, and distribution 

- Ability to analyse performance dashboards and supply data 

- Strong communication and partner management skills