Junior System Administrator

Job Description

Company Description

Bala & Co., Chartered Accountants is a professional accounting firm located in Chennai, Tamil Nadu, India. The firm specializes in delivering high-quality accounting, audit, tax, and financial advisory services. With a commitment to excellence, Bala & Co. serves a diverse clientele across industries. The company fosters a collaborative and innovative work environment to support professional growth.

Hiring: Junior Systems Administrator – ManageEngine Focus (Hybrid with 3 - 4 days onsite)

We’re looking for a Junior Systems Administrator with strong ManageEngine experience to support our remote workforce. This role will own ManageEngine administration, optimization, and endpoint management, while serving as the first point of contact for laptop and system issues.

If you’ve worked hands-on with ManageEngine Endpoint Central, patching, asset management, and automation, and want a role where those tools are actually used well — this one’s for you.

Key Responsibilities:

• Administer and optimize ManageEngine Endpoint Central
• Manage patch management, asset management, software deployment, and device policies using ManageEngine
• Ensure maximum utilization of ManageEngine features (automation, reports, alerts, compliance)
• Maintain accurate IT asset inventory and lifecycle tracking in ManageEngine
• Troubleshoot endpoint issues via ManageEngine remote tools
• Act as first-level IT support for laptop and endpoint issues in a remote environment

Endpoint, Zoho & O365 Administration

• Manage company laptops (Windows/macOS) for a distributed team
• Handle device onboarding, offboarding, and replacements
• Administer Zoho Directory (users, groups, access control)
• Support and manage other Zoho products as required
• Administer Microsoft Office 365 (users, licenses, email, Teams, OneDrive)
• Perform basic maintenance of all IT Assets and simple servers

Required Skills (Must-Have)

• 0–2 years of experience in IT support / systems administration
• Strong hands-on experience with ManageEngine Endpoint Central (mandatory). In case of a Fresher, deep knowledge of ManageEngine is a MUST.
• Windows OS installation / maintenance / ensure overall system performance
• Patch Management
• Asset Management
• Access Management / Log Reviews
• Experience with Zoho Directory and Zoho ecosystem
• Working knowledge of Microsoft Office 365 administration
• Experience supporting remote teams and endpoints

Nice to Have

• ManageEngine certifications or advanced ME automation experience
• Zoho or Microsoft certifications
• Familiarity with IT ticketing systems and documentation

Why Join Us

• Ownership of ManageEngine setup and optimization
• Opportunity to improve how ME and Zoho tools are used at scale
• Hands-on role with growth into a senior systems/admin or IT operations position