Job Description: Area Sales Manager

Position Overview

• Company: Labindia Healthcare Pvt. Ltd.
• Department: Sales
• Position Title: Area Sales Manager
• Location: Chennai
• Number of Vacancies: 1
  
  

Role Summary

The Area Sales Manager will drive the sales activity and market growth for Labindia Healthcare’s product portfolio within the assigned territory. This role requires a proactive professional capable of managing the end-to-end sales cycle, establishing strong customer relationships, and consistently meeting revenue and volume targets.

Qualifications & Experience

• Education: Graduate degree in Life Sciences, Chemistry, Electronics, or B.E. in Biomedical Engineering.
• Experience: 5–10 years of proven experience in medical device sales.
  
  

Key Responsibilities

Sales Execution & Revenue Growth

• Manage and drive all sales activities for promoted company products within the designated area.
• Actively generate high-quality leads and successfully convert them into sales orders.
• Meet or exceed assigned sales targets in terms of both volume and value.
• Lead price negotiations and finalize deals to maximize profitability and business outcomes.
  
  

Technical Consultation & Value Proposition

• Effectively communicate and convince customers of the superiority of Labindia’s technology compared to competitors.
• Conduct product and machinery demonstrations tailored to customer needs and applications.
• Meet or exceed assigned sales targets in terms of both volume and value.
• Articulate and explain the Return on Investment (ROI) and value proposition of the technology to prospective buyers.
• Educate clients on various product applications to maximize their utility and satisfaction.
  
  

Customer Relationship & Market Intelligence

• Ensure prompt and timely resolution of all customer issues to maintain high satisfaction levels.
• Collect, analyze, and deliver field-level market intelligence, including sales forecasting, competitive analysis, and lost-order reporting, to help shape company strategy.
• Manage the timely recovery of pending payments within the assigned territory.
  
  

Reporting & Compliance

• Maintain and submit accurate, timely reports of daily activities and sales pipelines.
• Execute additional tasks and responsibilities as assigned by the management from time to time.
  
  

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Job Description: Field Clinical Support Specialist

Position Overview

• Company: Labindia Healthcare Pvt. Ltd.
• Department: Clinical Support
• Position Title: Field Clinical Support Specialist
• Reports To: National Sales Manager
• Location: Delhi/NCR
• Number of Vacancies: 1
  
  

Job Purpose

The Field Clinical Support Specialist plays a pivotal role in driving revenue and ensuring customer success by providing expert pre-sales technical support and post-sales clinical training. This role acts as the critical bridge between the sales team and the end-user to maximize product adoption, order conversion, and long-term customer satisfaction.

Key Responsibilities

Pre-Sales Support & Order Conversion

• Technical Advocacy: Articulate and demonstrate the superiority of the company’s technology against competitors and alternative market solutions.
• Value Proposition: Effectively communicate and explain the Return on Investment (ROI) of adopting the technology to prospective clients.
• Demonstrations & Presentations: Deliver high-impact technical presentations and live product demonstrations tailored to customer needs.
• Application Expertise: Educate and convince customers on the diverse clinical and practical applications of the product portfolio to drive lead conversion.
  
  

Post-Sales Clinical Support & Troubleshooting

• On-Site & Remote Support: Provide comprehensive post-sales clinical support locally via on-site visits, telephone, and email.
• Issue Resolution: Cross-functionally coordinate with Sales and Service teams to resolve any clinical support issues.
• Escalation Management: Utilize established corporate escalation procedures appropriately when complex issues require higher-level intervention.
  
  

Training & Professional Development

• Educational Events: Under the guidance of and in coordination with the National Sales Manager, plan and conduct professional seminars, symposiums, and Continuing Medical Education (CME) programs.
• Knowledge Transfer: Design and deliver internal training programs for the sales team and external clinical training for end-users.
• Information Dissemination: Act as a subject matter expert, distributing updated technical and clinical data to both internal teams and external customers.
  
  

Market Intelligence & Compliance

• Scientific Awareness: Stay actively informed of the latest scientific advancements, industry trends, and research developments within the relevant clinical community.
• Reporting: Maintain accountability by submitting accurate Daily Activity Reports (DAR) to the direct supervisor.
• Operational Flexibility: Execute additional tasks, projects, and responsibilities as assigned by management to meet evolving business needs.
  
  

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