IVR Developer

Hyderabad, Telangana, India

4 weeks ago

Applicants: 0

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Manesar Design GitHub Jira Java

Salary Not Disclosed

N/A

Job Description

Job Role: IVR Developer Experience: 8+ Years Location: Hyderabad, Gurgaon, Manesar, Pune Responsibilities: Design, develop, and maintain IVR applications using Twilio / M365 and related technologies. Lead a technical team and ensure timely project delivery. Integrate IVR systems with cloud services such as AWS or Azure , and with internal/external APIs. Manage CI/CD pipelines, deployments, and version control (GitHub, Jira, Confluence). Ensure compliance with data security and privacy standards . Collaborate cross-functionally with business and engineering teams for feature enhancement. Troubleshoot, optimize, and enhance IVR system performance. Required Skills: 8+ years in software development, including 3+ years in IVR development . 2+ years of team leadership experience. Strong expertise in Twilio and Microsoft 365 , or other equivalent IVR platforms. Experience with AWS / Azure , Kubernetes , and CI/CD pipelines . Programming proficiency in .NET, Java, and Node.js . Excellent communication, analytical thinking, and problem-solving abilities. Certifications in IVR tools such as Twilio or Cyara are preferred.