ITSM Developer

Job Description

ServiceNow ITSM Technical Consultant Job Location: Bangalore, Chennai, Hyderabad, Noida, Pune Location Flexibility: Multiple Locations in Country Req Id: 4461 Posting Start Date: 12/5/25 At Fujitsu, we've been driven to create a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees across 50+ countries. We empower our diverse community to achieve greatness through career development and opportunities. Explore our internal positions and join us in shaping a brighter future. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future. Role: ServiceNow Technical Consultant Experience : 5+yrs Shifts: 8 PM to 5 PM IST. Work Shift : Hybrid We are looking for a ServiceNow ITSM Implementation Specialist to identify, design and deliver larger or more complex architectures, strategies and specific solutions through the ServiceNow platform. The role holder will: Have an in depth knowledge of the ServiceNow Platform, from the technology, development, integration an d modules, to design, develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards. Provide integration facilities and provisions logistics on ServiceNow implementation projects, for the required customer integrations. Suggest and implement proposals for process improvements within projects, once agreed. Use new technologies and methods actively to develop competitive services on customer projects. Provide technical documentation on modules / products, following company standards on customer projects. Maintain high level of product and solution knowledge and maintains an up to date skills profile in ServiceNow and Java Scripting, HTML. Ability to drive business requirements and take an active/leading rol e with customer stakeholders including C level / director level / users. Designing and configuring ServiceNow ITSM suites Coordinate with your respective Product System Administrator counterpart and/or Platform System Administrator (if applicable) and assist when new ServiceNow patches/releases are applied to instances Providing ServiceNow configuration assistance including, but not limited to: data imports and software integrations Assisting in troubleshooting patch / release management issues focusing on ITSM Develop UI forms, fields, notifications and workflows Maintain JavaScript server/client code Create, monitor, modify, and publish service catalog workflows with approvals Create an access control rule (ACL) Relocation Supported: Yes Visa Sponsorship Approved: No At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.