IT Windows System Engineer

Job Title: IT Windows System Engineer

Department: ITGP

About Business line/Function: BNPP Fortis APS

Position Purpose

The BNP Paribas Fortis IT department is currently working in Agile mode, which offers a challenging and motivating environment where teams and employees are empowered to manage their own technical domain. You will work in the agile production Services: IT APS Transversal Capabilities, Functions & DevEx

Responsibilities

Direct Responsibilities

• Our main partner BP2I is responsible for the engineering and operations of the system layer of the Windows HQ platform, for both physical, virtual and on-premises cloud infrastructure.
• We are responsible ourselves for the engineering and operations of the Windows Branch platform
• In your role you will integrate the group services at BNPPF, i.e. identify possible gaps between the group services offered and the actual needs of BNPPF. Design and implement a solution to bridge the gap, and this for both Infrastructure and Applicative requirements.
  
  

The Job Mainly Consists Of The Following Elements

• Engineering and support of our infra environment
• Engineering and support our IT clients to integrate their applications on the Windows platforms by respecting and applying the BNPP Fortis engineering and architecture rules and procedures and align these to the BP2I engineering and process rules.
• Assure the correct application of the BNPP Fortis and BP2I procedures in demand-, incident-, problem-, change-, security- and release management
• Manage the Incident and problem management assignment groups
• Respect the change management process when you implement application related changes on the Windows platform
  
  

Technical & Behavioral Competencies

• Knowledge on Cloud (Iaas, Paas).
• Good knowledge of Windows in enterprise environment (workstation & server L3 support)
• Engineering experience: being able to design, implement, maintain and troubleshoot
• PowerShell scripting.
• Required experience: MS Orchestrator, SCOM, SCCM
• Preferred experience: Active Directory, DNS, …
• Be able to work in Agile Way Of Working.
• Problem determination, workaround resolution, root cause analysis, major incident management
  
  

Specific Qualifications

• Follows the Customer processes for projects, incident and change management.
• Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness.
• Motivated self-starter, process-oriented with high attention to detail
• Quick self-starter, pro-active attitude.
• Good communication skills, Good analytical and synthesis skills.
• Autonomy, commitment and perseverance.
• Ability to work in a dynamic and multicultural environment.
• Flexibility (in peak periods extra efforts may be required).
• Open minded and show flexibility in self-learning new technologies/tools.
• You are customer-minded and can translate technical issues into non-technical explanations.
• You are always conscious about continuity of services.
• You have very good team spirit and share your knowledge and experience with other members of the team. Working in collaboration with team.
• Client-oriented, analytical, initiative oriented and able to work independently.
• Be flexible and ready to provide support outside of Business hours (on-call).
• Able to take additional responsibility.
• Able to work from base location Chennai/Mumbai (Whichever is your base location) during hybrid model.
  
  

Skills Referential

Technical & Behavioral Skills

• Ability to collaborate / Teamwork
• Communication skills - oral & written
• Organizational skills
• Client focused
  
  

Transversal Skills

• Ability to understand, explain and support change
• Ability to develop and adapt a process
• Ability to develop others & improve their skills
• Ability to set up relevant performance indicators
• Ability to manage a project
  
  

Education Level: Bachelor’s degree or equivalent

Location: Chennai

About BNP Paribas Group

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.