IT Support Specialist

About The Role

Be the first line of technical support for our employees, ensuring smooth day-to-day operations.

About URTech Computers: We are a leading IT solutions provider specializing in custom software development, digital transformation, and scalable enterprise architecture. By joining our team, you will be part of an innovative environment that values technical excellence and delivers cutting-edge digital products to clients globally.

What You'll Do

• Provision and troubleshoot employee hardware (Mac/Windows).
• Manage software access and security protocols.
• Maintain office network infrastructure.
  
  

What We're Looking For

• 2+ years in IT support.
• Experience with MDM (Mobile Device Management) systems.
• Strong troubleshooting skills.
  
  

Tech Stack & Tools

JamfGoogle Workspace AdminZendesk

Benefits & Perks

Comprehensive Health & Wellness Coverage

Flexible Work Hours & Location Independence

Annual Learning & Development Budget ($2,000+)

Premium Hardware (MacBook Pro, 4K Monitors)

Unlimited Paid Time Off (PTO)

Annual Company Retreats

The Interview Process

1

Recruiter Screen

2

Technical Troubleshooting Round

3

Final Round