IT Services Delivery Manager (Senior, AI-First)
Actively Reviewing the ApplicationsPriceSenz
Job Description
IT Services Delivery Manager (Senior, AI-First)
Experience: 7-10 years
Location: Dallas, TX (Hybrid/Remote)
Scope: Own 5-7 concurrent client projects (SMB, Startup, GovCon)
What You’ll Do
- Own end-to-end delivery across a portfolio: scope, schedule, budget, quality, risk, and customer satisfaction.
- Lead client governance and communication; deliver executive-ready written updates and crisp reporting.
- Right-size process by client type: GovCon/compliance rigor vs. lean startup/SMB speed.
- Maintain dashboards + RAID; identify early warnings; drive mitigations and clear tradeoffs.
AI-First Execution (Key Expectation)
- Use AI tools to accelerate discovery synthesis, story quality, test planning/UAT, documentation, triage, and reporting (with confidentiality/compliance guardrails).
- Build repeatable AI-assisted delivery workflows that improve throughput and predictability across projects.
Pre-Sales + Solutioning (as needed)
- Support discovery calls, solutioning, LOE/estimation, and proposal inputs (approach, plan, governance, RAID, staffing, solution overview).
Technical Credibility (Dev Background Required)
- Strong engineering background; can guide feasibility/tradeoffs and roll up sleeves for triage and lightweight POCs/demos.
What We’re Looking For
- Proven multi-project delivery leadership (5+ concurrent projects preferred) and customer-first mindset.
- Ability to build dependable delivery systems: playbooks, dashboards, governance, continuous improvement.
- Nice-to-have: SMB + startup + GovCon experience; Azure/cloud integration; modern web stacks; data/AI delivery patterns; PMP/Scrum.
PriceSenz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, or disability.
Required Skills
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