IT EXECUTIVE

Actively Reviewing the Applications

CAREER BLOC

Gurugram Full-Time 1–2 years

Posted 2 days ago • Apply by June 11, 2026

Job Description

We operate in the Technology Services & IT Infrastructure sector, providing managed IT operations and end-user computing support to enterprise and mid-market customers across India. This is an on-site role focused on delivering reliable, secure, and responsive IT services that keep business users productive and systems available.

Primary Job Title: IT Support Executive

Role & Responsibilities

Deliver first- and second-line on-site IT support: diagnose and resolve hardware, OS, application, and peripheral issues for end users.
Manage user lifecycle in Active Directory and Microsoft 365: account provisioning, password resets, permissions, and mailbox management.
Maintain and troubleshoot LAN/WAN connectivity, VPNs, switches, wireless access points, and coordinate with ISPs or vendors for escalations.
Administer endpoint management and security: deploy software and patches, run antivirus/EDR scans, and respond to security alerts.
Operate the helpdesk ticketing system: log, prioritize, resolve, escalate incidents, and produce regular incident/status reports.
Manage IT asset inventory and lifecycle: asset tagging, procurement support, setup, deployment, and documentation of SOPs and configurations.

Skills & Qualifications

Must-Have

Windows 10/11 Administration
Active Directory
Microsoft 365
LAN/WAN Troubleshooting
Helpdesk Ticketing Systems
Endpoint Management (SCCM/Intune)

Preferred

PowerShell Scripting
VMware vSphere
Cisco Networking (Switches)

Qualifications

Diploma or degree in IT/Computer Science or equivalent practical experience in on-site IT support.
Proven experience supporting end-user computing, network basics, and endpoint/security tooling in an enterprise environment.
Strong service orientation, documentation discipline, and ability to work shifts/rotate on-call as required for on-site support.

Benefits & Culture Highlights

Hands-on, collaborative on-site environment with clear scope for operational ownership and visibility.
Training and certification support, and opportunities to upskill on cloud, virtualization, and security technologies.
Competitive salary, health benefits, and structured career progression for high performers.

Skills: vmware vsphere,it,microsoft,documentation,enterprise,security,resolve,management,computing,powershell scripting,active directory