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TOWER MECHANICS PRIVATE LIMITED

International Voice Process

Actively Reviewing

TOWER MECHANICS PRIVATE LIMITED

Bengaluru Full-Time 1–2 yrs exp Posted 4 hours ago  · Apply by Sep 14, 2026

Hiring: International Voice Support Executive – Bangalore

📍 Location: Bangalore

💼 Experience: 1+ years of International Voice Experience (Mandatory)

💰 CTC: Up to ₹5.5 LPA

🕒 Notice Period: Immediate to 15 days only

🔄 Shift: 24×7 Rotational (including night shifts & weekends)

Mandatory Requirements:

  • Minimum 1+ year of International Voice Support experience
  • Inbound calling experience
  • Excellent English communication skills
  • SVAR C1 / CRT score: 72% or above (Communication Proficiency should be C1)
  • Full-time graduation (10+2+3) with all mark sheets and degree certificate available

Key Responsibilities:

  • Handle international inbound and outbound customer calls
  • Resolve customer queries while ensuring high customer satisfaction
  • Maintain accurate CRM documentation
  • Meet quality standards and SLAs
  • Work collaboratively with internal teams for issue resolution

Preferred:

  • Experience in Tech Support or Telecom
  • Knowledge of CRM tools
  • Strong customer service and interpersonal skills

📩 Interested candidates can share their updated CV at: [email protected]

CRM