Integration/API Engineer

Role - Integration/API Engineer 

Experience - 6+ years

Work Location - Noida

Immediate to 30-day joiners are preferred.

• The requirement is for an Integration/API Engineer and not a DevOps profile.
• Candidates should have experience with Postman, MSSQL, troubleshooting, and preferably exposure to the payment gateway domain.
• This is a complete 5-day onsite role with no hybrid option. Working days will be Sunday to Thursday.
• Friday and Saturday will be fixed weekly offs.
• The role involves Australian shifts, primarily 4:00 AM and 12:30 PM shifts, though candidates are more likely to be aligned to the 12:30 PM shift.

Job Description:

About the Role

• We are looking for an Integrations Engineer who will be responsible for driving and integrating customers with our platform and products.
• Externally, you’ll be interfacing with enterprise eCommerce merchants who are looking to reduce online

fraud rates, increase their bottom line and want to start using our platform as soon as possible.

• Internally, you will serve as the technical expert and point of contact throughout the E2E integration

process.

• The goal of an Integrations Engineer is to make a complex process as easy and effortless as possible for

each new client. You’ll wear many hats: relaying client feedback and providing technical influence on

product roadmap/development, technical ownership of various plug-ins/extensions, and collaborating with developers to drive commercial issues to resolution.

• Have a deep understanding of our system and our product capabilities
• Provide end-to-end support for new clients during their on-boarding process from a technical and

operational integration perspective Partner with Sales and Account Management efforts (presales and post sales) as one of our strongest

subject matter experts

• Build, monitor and execute a joint integration project plan across multiple clients and integrations
• Own and improve public facing SDKs, APIs, and technical integration guides

Qualifications

• 6+ years' experience as an Integrations Engineer / Solution Engineer / Advanced Technical Manager - collaborating with multiple technical teams of an organization such as DEVOPS or Product, ideally in B2B SaaS
• An incredibly strong “can do”, and continuous learning attitude. We are growing fast and tackling unique problems that require quick thinking and adaptability.
• Experience working with databases and querying languages (e.g. MySQL)
• Excel in critical thinking and technical troubleshooting of multi layered, complex problem statements while maintaining excellent internal and external stakeholder relationships
• Proven technical background with API integrations; should be comfortable reading logs and source code
• Substantial experience in a client facing technical role, including face to face meetings and pre-sales activities with enterprise merchants
• Experience in planning, leading and executing technical projects with Enterprise clients
• Collaborative and inclusive team player with superb written and verbal communication skills