Insurance Operations Senior Analyst

Job Description

Skill required: Retirement Solutions - Client Project Management Designation: Insurance Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song? all powered by the world?s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Tower: UK Pension- Client Administration Level: CL10 Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the best Efficiently and effectively overseeing and coordinating projects to meet the specific needs and expectations of clients. It involves planning, organizing, and executing projects from initiation to completion, ensuring that deliverables are on time, within scope, and aligned with client requirements What are we looking for? Must have/ minimum requirement Up to 7 years of experience in UK Pension domain ? Client Administration (preferred). Must have experience in SIPP (Self-Invested Personal Pension) Support, Client Project Management, Sales Support and Private Funds, Adviser Servicing, Client Relations. Subject Matter Expert/ Trainer with 4+ years of experience in remote transitions, developing quality checklists, performing RCA, and developing action plans to improve quality performance Knowledge of MS Office Tools. Skillset: Graduate in any stream. Experience in the UK Pension domain (mandatory) Open to flexible shifts based on business requirements. Good verbal & written communication skills Good typing skills and attention to detail. Good time management skills. Ability to work independently Roles and Responsibilities: Roles & Responsibilities: Processing UK Pension Client Administration tasks. Client Administration tasks include SIPP (Self-Invested Personal Pension) Support, Client Management, Sales Support and Private Funds, Adviser Servicing, Client Relations, Quality Assurance. Handling adviser charges, calls, company updates, and adviser changes on client records. Managing investor updates, info requests, beneficiary records, portal queries, plan illustrations, settlements, and advisor changes. Manage client updates, mailings, legal notices, GDPR tasks, and document management. Driving operational reporting, regulatory submissions, data analysis and process governance. Supporting advisor onboarding, portal access, pre-sale queries, and streamlined adviser charge management. Delivering Ops reporting, tool development, process governance, business analysis, intranet management, and regulatory reporting. Reviewing the client administration request, processing the request and requesting additional information/documents if needed. Coordinate with internal/external stakeholders to complete the business administration request. Complies with all regulatory requirements, procedures, and Federal/State/Local regulations. Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying to the same with minimum response time. Provide query support and training/refresher to team members. Review the job aids/process guides to ensure it is updated with all the processing information. Ensure effective update dissemination and maintain update tracker/log. Taking active participation in process improvements and automation. Ensure Quality Control standards that have been set are adhered to. Completing assigned responsibilities and projects within timelines apart from managing daily BAU., Any Graduation