Implementation Manager

Actively Reviewing

Crossing Hurdles

Gurugram Full-Time 2–4 yrs exp Posted 1 month ago · Apply by Aug 4, 2026

Job Description

Crossing Hurdles is a global recruitment firm partnering with a Series A commercial EV leasing company building India's most data-driven fleet operating platform - leasing electric buses and trucks to operators on tenors, powered by a SaaS and analytics stack being built from scratch.

Quick Snapshot

Role: Implementation Manager
Compensation: Competitive, based on experience
Location: Gurgaon (fully in-office)
Experience: 2 - 8 years
Focus: SaaS vendor ownership, data pipeline management, and internal product delivery

What will you be doing?

Own the end-to-end lifecycle of every external SaaS vendor - LOS/LMS, Fleet Management System, telematics, finance & accounting SaaS, and escrow banking - from vendor selection and contracting through SLAs, escalations, and renewals
Drive ETL and data ingestion from vendor systems into the internal data warehouse - defining specs, managing delivery, and working with the data team to normalise vendor data feeds into operational outputs
Review and negotiate MSAs and SOWs critically - identify risks around data portability, liability caps, IP ownership, and exit clauses before anything is signed
Deliver internal products end-to-end - operator and route analytics dashboards, an internal CRM, financial modelling tools, and cross-system integrations across the SaaS stack
Write PRDs, run sprint planning, maintain RAID logs, own UAT, and keep stakeholders aligned - you drive delivery, you do not just report on it
Build and maintain vendor scorecards, SLA dashboards, and implementation trackers that give leadership honest visibility into stack performance

Why You Should Consider

Blank canvas - The contracts you negotiate, the vendors you select, and the integrations you ship will define how this company operates for the next several years
No layers - You report directly to the VP of Product & Analytics with a line straight to the founders on high-stakes decisions
Real ownership - You hold contracts, data pipelines, and product delivery simultaneously this is not a coordination role
Rare intersection - EV fleet operations, NBFC-grade fintech, telematics data, and internal analytics tooling all in one role
Early stage leverage - Series A, stack being built from zero, your judgment shapes the architecture not just the execution