Implementation Executive

Job Description

Company Description Communities Heritage Ltd Innovators in Residential Estate, Business Associations and HRMS Solutions. CHL is a leading IT solutions provider specializing in comprehensive technology-driven solutions for residential estate management, association management, and Human Resource Management Systems (HRMS). With a commitment to innovation and efficiency, we empower businesses and communities to streamline operations, enhance engagement, and optimize management processes. Key Responsibilities: Understand client requirements and configure the HRMS system accordingly. Guide clients through the onboarding and implementation process. Conduct product demonstrations and training sessions for new users. Coordinate with internal teams (tech/support/sales) to resolve any technical or integration issues. Document client requirements, feedback, and implementation progress. Maintain strong communication with clients for follow-ups and post-implementation support. Provide suggestions for product improvements based on client feedback. Work from home (WFH) and visit client locations directly from your home when required?not from the office. Required Skills: Strong communication and interpersonal skills. Good understanding of HRMS or SaaS-based products (preferred). Problem-solving attitude with a client-centric approach. Ability to manage multiple projects simultaneously. Proficiency in MS Office and basic data tools (Excel, etc.). Basic technical knowledge for software integration is a plus. Must have a personal laptop and a vehicle for client visits. Benefits Provided: Fixed salary. Travel allowance for client visits. ?750 fixed allowance for laptop usage. Up to ?300 per month as a phone allowance.