IC Team Lead CVG 300 402

Job Summary

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Promote and uphold a safe work environment by following all company safety policies and procedures.
• Coordinate and support physical and electronic material transfers for received, distributed, and shipped goods based on operational priorities established by the Warehouse Supervisor.
• Lead and support Warehouse Clerks during daily operations and provide direction in the absence of the Warehouse Supervisor.
• Assist with resolving operational issues including shipping delays, inventory discrepancies, and material transfer concerns.
• Provide on-the-job training and support for new and existing team members on warehouse processes, SAP transactions, and material handling procedures.
• Support operational flow by ensuring accurate movement, sorting, and shipping of materials in a timely manner.
• Team Leads are NOT responsible for issuing corrective actions or disciplinary measures. Team Leads are expected to provide coaching, guidance, and real-time feedback to support employee performance and development.
• Maintain accurate documentation and support the integrity of SAP data through established material transfer procedures and internal processes.
• Support Leadership Team with escalations, staffing updates, attendance tracking, and operational reporting as needed.
  
  

Communication & Reporting

• Serve as the primary point of communication between Warehouse Clerks and Leadership Team members.
• Communicate productivity updates, staffing concerns, inventory issues, equipment concerns, and workflow challenges to leadership.
• Complete and maintain receiving, shipping, and warehouse documentation accurately and in a timely manner.
• Collaborate with cross-functional departments to ensure materials are received, distributed, and shipped accurately to support operational demands.
  
  

Job Qualifications

KNOWLEDGE REQUIREMENTS

• Prior experience in a warehouse, shipping, receiving, or distribution environment required.
• Demonstrated leadership skills or previous lead/training experience preferred.
• Experience operating material handling and transfer equipment.
• Basic to advanced computer skills including SAP, Windows-based systems, email, and warehouse software applications.
• Strong communication and organizational skills.
• Ability to analyze problems, collect information, and support operational decision-making.
• Attention to detail with strong inventory and documentation accuracy.
• Ability to prioritize tasks and adapt in a fast-paced environment.
• Team-oriented mindset with a strong sense of accountability and reliability.
• Ability to read, understand, and complete operational documents, visual aids, and correspondence.
• Ability to perform basic mathematical calculations including rates, ratios, percentages, and inventory-related computations.
• Ability to lift, push, pull, and move materials over 50lb as operationally required.
  
  

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