Human Resources Business Partner - US

About Us:

A global live-learning edtech platform for kids from 6 to 16 years to learn next-gen life skills such as Coding, Financial Literacy, Communication Skills and Robotics. BrightCHAMPS is currently valued at $650 million with a $63 million investment, and services 30+ countries (India, Indonesia, US, UAE, Vietnam, and many other countries across SEA and MENA) in 12+ languages across its 4 verticals.

Responsibilities:

HRBP & Employee Engagement:

• Act as the primary HR point of contact for the US Sales team.
• Conduct regular People Connect sessions to understand employee morale, concerns, and suggestions.
• Drive employee engagement initiatives tailored to night-shift and sales workforce dynamics.
• Support managers with HR guidance on workforce planning, team issues, and motivation strategies.

Grievance Handling & Employee Relations:

• Manage employee grievances with empathy, confidentiality, and timely resolution.
• Work closely with senior HR and leadership on sensitive or escalated cases.
• Ensure a fair, transparent, and compliant approach to employee relations. Data Management & HR Operations:
• Maintain accurate employee records including personal data, performance updates, attendance, leave records, and HR documents.
• Prepare monthly HR dashboards, reports, and MIS for leadership review.
• Partner with payroll and admin teams to ensure smooth processing of employee-related operations.

Exit & Off boarding Management:

• Handle end-to-end exit process including resignation acceptance, notice period discussions, exit interviews, clearance, and documentation.
• Identify trends from exit feedback and share insights to reduce attrition.
• Coordinate knowledge-transfer and ensure smooth transition planning.

Talent & Performance Support:

• Support the performance review process for the US sales team.
• Facilitate probation reviews, performance discussions, and documentation.
• Track KPIs and provide insights to managers to help improve team performance.

Compliance & Policy Implementation:

• Ensure adherence to company policies across shifts, especially around attendance, discipline, workplace conduct, and safety.
• Guide employees on HR policies, benefits, leave structures, and processes.
• Ensure compliance with internal HR guidelines and statutory requirements.

Collaboration & Stakeholder Management:

• Work closely with Sales Leadership, Training, Admin, and HR teams to ensure a seamless employee lifecycle.
• Partner with Recruitment teams to support manpower planning and onboarding when required.
• Assist in implementing strategic HR initiatives for a growing US-region business unit.